Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jordan Cramston Myles

QC

Overview

12
12
years of professional experience

Work History

Assistant Technician in Safety and Health at Work

Sopesa
05.2023 - 11.2024
  • Maintained detailed and current records on customers, orders and assignments.
  • Established trust with clients through consistent delivery of high-quality services within estimated timelines.
  • Inspected components, tested wiring and diagnosed system faults.
  • Achieved faster repair times by effectively prioritizing workload based on urgency and importance.
  • Arrived on time for every shift and appointment to repair and maintain [Type] systems.
  • Completed basic and semi-skilled work with little or no oversight.
  • Collaborated with cross-functional teams to complete projects efficiently, resulting in improved operational performance.
  • Upheld company reputation for excellence by consistently adhering to industry standards and best practices throughout all tasks performed.
  • Increased customer satisfaction with timely and accurate diagnoses of technical problems.

Junior Stateroom

Norwegian Cruise Line
05.2019 - 09.2021
  • Participated in training sessions on new procedures or equipment usage for continuous professional development within the role.
  • Provided personalized attention to guests'' requests or special needs, contributing to memorable experiences on board the ship.
  • Maximized guest comfort by replenishing amenities, linens, and other supplies according to established guidelines.
  • Streamlined inventory management through accurate records keeping of supplies consumed per stateroom assignment in compliance with cost control measures set forth by the company.
  • Enhanced guest satisfaction by providing exceptional stateroom cleaning and maintenance services.
  • Upheld brand reputation through adherence to company standards for appearance, grooming, and uniform maintenance while on duty.
  • Collaborated with fellow team members to ensure consistent quality service standards across all staterooms.

Guest Services Receptionist

Onvacacion Tone
11.2012 - 12.2015
  • Played an integral role in improving overall hotel ratings by consistently providing exceptional service and addressing guest needs promptly.
  • Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries promptly.
  • Promoted a positive work environment by collaborating effectively with colleagues from diverse backgrounds.
  • Handled high-pressure situations with professionalism, resolving guest complaints diplomatically and maintaining customer loyalty.
  • Collaborated with housekeeping and maintenance teams to address guest concerns and maintain room quality standards.
  • Demonstrated flexibility in handling unexpected scheduling changes, maintaining a high level of professionalism and adaptability to ensure seamless guest services.

Education

Safety And Health Diploma -

Universidad Andina
Bogota
11-2023

Systems Technician Diploma - Solve Network Problems

Sena
San Andes Islas
11-2016

Skills

  • Safety awareness
  • Customer relations
  • Safety protocols adherence
  • Problem management
  • Preventive Maintenance
  • Attention to detail

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Technician in Safety and Health at Work

Sopesa
05.2023 - 11.2024

Junior Stateroom

Norwegian Cruise Line
05.2019 - 09.2021

Guest Services Receptionist

Onvacacion Tone
11.2012 - 12.2015

Safety And Health Diploma -

Universidad Andina

Systems Technician Diploma - Solve Network Problems

Sena

Similar Profiles

CREATE PROFILE
Jordan Cramston Myles