Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Jordan Coombes

Edmonton

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server or receptionist position. Ready to help team achieve company goals.

Overview

5
years of professional experience
1
Certification

Work History

Regional Maple Leaf

Sales Representative
11.2020 - 06.2023

Job overview

  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Managed high volume of calls
  • Met and exceeded sales expectations
  • Retained repeat customers effectively
  • Developed and implemented sales strategies to increase profits.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Generated new leads through networking and attending industry events.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Boston Pizza Restaurant

Hostess
05.2018 - 09.2020

Job overview

  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Increased customer satisfaction by at least 10% with prompt service
  • Cultivated positive guest relations by managing information and orchestrating speedy seating
  • Answered customer questions about hours, seating, and menu information

Education

Olds College
Olds, AB

Some College (No Degree) from Fashion Marketing

University Overview

  • Principles of marketing
  • Salesmanship
  • Store layout and design

Alberta Real Estate School
Edmonton, AB

License Certificate from Real Estate
02.2023

University Overview

  • Fundamentals oif real estate
  • Residential real estate

Skills

  • Meeting Coordination
  • Product Promotion
  • Product and Service Knowledge
  • Post-Sales Support
  • Product Management and Pricing
  • Clerical Support
  • Effective problem solving skills
  • Positive and outgoing
  • Professional demeanor
  • Verbal and written communication
  • Telephone skills

Certification

Pro serve certification

Timeline

Sales Representative
Regional Maple Leaf
11.2020 - 06.2023
Hostess
Boston Pizza Restaurant
05.2018 - 09.2020
Olds College
Some College (No Degree) from Fashion Marketing
Alberta Real Estate School
License Certificate from Real Estate
Jordan Coombes