Jordan Coatsworth
McGregor,ON
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Barn Manager
Water's Edge Equestrian Centre
01.2018 - Current
- Optimized feeding schedules and dietary plans to enhance horse health and performance.
- Streamlined barn operations and reduced feed waste with implementation of efficient inventory management system.
- Evaluated prospective boarding clients based on compatibility with existing clientele as well as available barn space capacity constraints.
- Maintained pristine barn conditions, implementing rigorous cleaning and disinfection schedule.
- Increased customer satisfaction by offering personalized boarding options and detailed care plans for each horse.
- Maintained accurate records of each horse''s medical history, vaccinations, and routine care schedules for easy reference when needed.
- Coordinated scheduling for veterinary visits, farrier appointments, and other essential services to maintain equine health and wellbeing.
- Addressed and resolved any conflicts or concerns among staff or with clients, maintaining harmonious barn environment.
Receptionist/Animal Caretaker
Crossroads Canine Academy
04.2015 - 09.2017
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
Education
Diploma - 911 & Emergency Services Communications
Seneca Polytechnic
Toronto08-2024
Bachelor of Arts - Criminology
University of Windsor
Windsor, ONDiploma - Police Foundations
St. Clair College
Windsor, ON08-2016
Skills
- Telephone skills
- Verbal and written communication
- Organization skills
- Data entry
- Typing speed
- Documentation and reporting
- Customer/Client relations
- Fluent bilingualism
- First aid training
- CPR and AED
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Barn Manager
Water's Edge Equestrian Centre
01.2018 - Current
Receptionist/Animal Caretaker
Crossroads Canine Academy
04.2015 - 09.2017
Diploma - 911 & Emergency Services Communications
Seneca Polytechnic
Bachelor of Arts - Criminology
University of Windsor
Diploma - Police Foundations
St. Clair College
Similar Profiles
Anne BowlesAnne Bowles
Inn Keeper at Water's Edge InnInn Keeper at Water's Edge Inn
Mary Caroline CrispMary Caroline Crisp
Dental Assistant at Water's Edge DentistryDental Assistant at Water's Edge Dentistry
Kerri A. LeBeauKerri A. LeBeau
Director of Member Services at DGG Properties, DBA Water's Edge Resort And SpaDirector of Member Services at DGG Properties, DBA Water's Edge Resort And Spa