Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Barn Manager
Water's Edge Equestrian Centre
01.2018 - Current
Optimized feeding schedules and dietary plans to enhance horse health and performance.
Streamlined barn operations and reduced feed waste with implementation of efficient inventory management system.
Evaluated prospective boarding clients based on compatibility with existing clientele as well as available barn space capacity constraints.
Maintained pristine barn conditions, implementing rigorous cleaning and disinfection schedule.
Increased customer satisfaction by offering personalized boarding options and detailed care plans for each horse.
Maintained accurate records of each horse''s medical history, vaccinations, and routine care schedules for easy reference when needed.
Coordinated scheduling for veterinary visits, farrier appointments, and other essential services to maintain equine health and wellbeing.
Addressed and resolved any conflicts or concerns among staff or with clients, maintaining harmonious barn environment.
Receptionist/Animal Caretaker
Crossroads Canine Academy
04.2015 - 09.2017
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Handled cash transactions and maintained sales and payments records accurately.
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.