Dedicated, respectful, reliable, hard-working Automotive Service Technician with extensive experience in fast paced and high-pressure work environments. A proven problem solver and team player ready to take on new responsibilities.
Hi, I’m
Jordan Champagne
Automotive Service Technician
Port Hardy,BC
Summary
Overview
13
years of professional experience
1
Certification
Work History
Applewood GMCPort Hardy, BC
Automotive Service Technician
03.2023 - 06.2023
Job overview
- Relocated to Port Hardy to accept an opportunity with this dealership
- Performed all duties required by the journeyman position
- trained apprentices when appropriate
- learned GM scan tool operation as well as service information
- played a lead role in shop due to the foreman having part time hours as well as being the only licensed tech on certain days
- Unfortunately it is not a good fit for me at this time so I am looking for my next step
Wajax LtdKitchener, ON
Material Handling Field Technician
07.2021 - 01.2022
Job overview
- Performed all duties required by the Material handling field technician
- Completed level 1 - some level 2 Hyster training
- completed forklift safe operation training
- performed anything from major drivetrain and mast repair, to regular maintenance, as well as PDI’s & attachment fitment
- gained experience working on Hydro bucket trucks in the shop when mobile work was slow
- Applied company safety policies consistently when performing daily tasks.
- Verified system functionality by testing equipment and connections, identifying and correcting problems.
- Serviced and repaired designated equipment to meet company standards and specifications.
- Drove company vehicles to and from customer locations to perform field maintenance.
- Met and exceeded customer demands through responsive and accurate on-site maintenance.
Loree's AutomotiveKitchener, ON
Automotive Service Technician
08.2020 - 06.2021
Job overview
- Performed all duties required by the service technician position
- completed HVAC responsible refrigerant handling training
- Communicated with clients for outstanding customer service and to increase repeat business.
- Conducted service appointments to diagnose and fix problems.
Bustard ChryslerKitchener, ON
Automotive Service Technician
11.2019 - 07.2020
Job overview
- (Laid off due to COVID-19), Performed all duties required by the service technician position
- Level 2 training was 85% complete
- Require some transmission courses (transcript available) right now for FCA
- Was working through level 3 previously but worked away from FCA for a while so I have fallen behind
- FCA # S26949N
Mufflerman Cambridge, ON
Automotive Service Technician
07.2019 - 10.2019
Job overview
- Was laid off due to shortage of work, can present the letter and utilize as a reference)
- Performed all duties required by the service technician position
- Alignments, A/c, Engine timing components, safeties, maintenance, and inspections
- Gained more experience welding and using a pipe expander/bender for exhaust applications.
Brigade Electronics IncHamilton, ON
Applications Engineer
12.2018 - 06.2019
Job overview
- Utilized my mechanical background to apply brigade safety products/electronics to heavy equipment and work sites of all kinds to improve company safety and productivity
- Attended meetings and shadowed technical sales representatives to visit new leads and extend further business opportunities
- (Left due to Job responsibilities changing drastically)
Maxxim MotorsportsOakville, ON
Service Representative
07.2018 - 12.2018
Job overview
- Hired to represent the service department for a new ATV/powersports dealership
- Job was to help design a shop, perform repairs, participate in professional customer service and parts supplying
- Left due to poor management, shady business transactions, and lack of benefits.
Spectrum Patient ServicesHamilton, ON
Fleet Technician
06.2017 - 06.2018
Job overview
Motorsports
Taking care of 200+ ambulances and small buses
Performing commercial safeties, regular maintenance and sometimes complete powertrain/body overhauls/swaps on both Ford and Chevrolet, gas, and diesel chassis
As well as other types of vehicles in the fleet
Advanced my electrical diagnoses and repair during this time
Left to pursue an exciting opportunity as a Shop Manager with Motorsportsrsports.
Budget Exhaust and AutomotiveWaterdown, ON
Service Technician
02.2017 - 06.2017
Job overview
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Conducted service appointments to diagnose and fix problems.
- Gained more experience welding and using a pipe expander/bender for custom exhaust applications.
Grande Prairie ChryslerGrande Prairie, AB
Service Technician
10.2014 - 12.2016
Job overview
- Performed duties as a Journeyman Technician on customer vehicles, new and used vehicles, including recalls, technical service bulletins, rapid response transmittals, according to Chrysler service diagnostics and procedures
- Used ADP, Multipoint, Alldata, Advanced APS, and dealer connect to complete parts requests, quote recommended FCA maintenance and service, fill out work orders and check vehicle service history
- Used Wi-Tech 1 and 2 for all sorts of software updates and diagnostics
- Was sent for level 2 and 3 in class training courses throughout my employ at Grande Prairie Chrysler
- Level 2 was complete, and some Level 3 courses have been completed at this time - FCA #s26949n
Active Green and RossOakville, ON
Apprenticeship to Journeyman Technician
06.2010 - 09.2014
Job overview
- Performed duties as an apprentice, servicing all makes and models that came through the doors
- Attended day release 3-year college program throughout my employment, eventually leading to my C of Q exam pass and completion in July 2013
- Was enrolled in the Ontario Drive Clean Program and became a Certified Drive Clean Inspector
- Followed checklists to verify that all important parts were examined
- Contributed to repeat and referral business by using strong customer service and problem-solving skills
- Complied with province vehicle requirements, including safeties and combustion control standards.
Clintar LandscapingKitchener/Burlington, ON
Snow Plow Operator
Job overview
- Operated heavy machinery with extreme care and caution, following specific employer guidelines for safety.
- Understood and followed oral and written directions.
- Identified needs of customers promptly and efficiently.
- John Deere 6061
The GardenerPeterborough, ON
Snow Plow Operator
Job overview
- Cleared snow, ice and other debris from highways to maintain road safety.
- Operated heavy machinery with extreme care and caution, following specific employer guidelines for safety.
- Performed preventive maintenance on vehicles and heavy equipment.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Education
Mohawk College of Applied Arts And TechnologyHamilton, ON
Red Seal 310S Light Duty Automotive Service Technician Certification from Automotive Service Technician
01.2013
University Overview
Day release program was taken advantage of to stay employed while in school.
ClintarLoree'sRobinson Highschool
Highschool Diploma / M.M
01.2006
University Overview
Ontario Youth Apprenticeship Program for Automotive Service Technicians and participated in half day CO-OP during this time.
Skills
- Solid independent worker with relatable and friendly customer communication
- Driven to perform extensive and detailed inspections resulting in great preventative maintenance work
- A customer who can have confidence the vehicle is being properly inspected
- Establishing goals
- Setting priorities are important to me
- Diagnosis and repair of electrical systems, engines, noise, vibration, harshness, cooling/heating, alignments
- Diesel maintenance and repair experience
Certification
- 310S Red Seal Automotive Service Technician - 2013
- Safe forklift operation - 2021
- Ozone depletion training (refrigerant) - 2020
Timeline
Automotive Service Technician
Applewood GMC
03.2023 - 06.2023
Material Handling Field Technician
Wajax Ltd
07.2021 - 01.2022
Automotive Service Technician
Loree's Automotive
08.2020 - 06.2021
Automotive Service Technician
Bustard Chrysler
11.2019 - 07.2020
Automotive Service Technician
Mufflerman
07.2019 - 10.2019
Applications Engineer
Brigade Electronics Inc
12.2018 - 06.2019
Service Representative
Maxxim Motorsports
07.2018 - 12.2018
Fleet Technician
Spectrum Patient Services
06.2017 - 06.2018
Service Technician
Budget Exhaust and Automotive
02.2017 - 06.2017
Service Technician
Grande Prairie Chrysler
10.2014 - 12.2016
Apprenticeship to Journeyman Technician
Active Green and Ross
06.2010 - 09.2014
Snow Plow Operator
Clintar Landscaping
Snow Plow Operator
The Gardener
Mohawk College of Applied Arts And Technology
Red Seal 310S Light Duty Automotive Service Technician Certification from Automotive Service Technician
ClintarLoree'sRobinson Highschool
Highschool Diploma / M.M
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