Jordan Centell
Santee
Summary
Dynamic Sales Manager with a proven track record at Dixieline Lumber, excelling in relationship building and strategic planning. Successfully increased sales revenue through innovative strategies and effective team training. Recognized for transforming customer complaints into loyalty, ensuring high-quality service delivery while consistently achieving business goals.
Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
15
15
years of professional experience
Work History
Sales Manager
Dixieline Lumber
11.2018 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry events and conventions to expand sales opportunities.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Service Manager
Lowe's LLC
03.2010 - 09.2018
- Resolved customer complaints in professional and timely manner.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Criminal Justice/Police Academy
Grossmont College
El Cajon, CA11-2009
High School Diploma -
Patrick Henry HS
San Diego 06-2008
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Sales strategy development
- Strategic planning
Timeline
Sales Manager
Dixieline Lumber
11.2018 - Current
Service Manager
Lowe's LLC
03.2010 - 09.2018
Criminal Justice/Police Academy
Grossmont College
High School Diploma -
Patrick Henry HS
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