Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Awards
References
Timeline
Generic

Jordan Cannon

San Diego

Summary

I earned a Bachelor's degree in Business Administration, with a minor in Marketing, providing me with a solid understanding of office management, customer service, and marketing principles. I also hold an active secret security clearance, which supports my ability to work effectively in sensitive and mission-driven environments. I am highly motivated, organized, and bring a strong work ethic, along with a positive attitude. My skills extend beyond navigating dynamic environments; I have hands-on experience managing high-volume processes, maintaining detailed records, and ensuring compliance across various tasks. I am eager to apply these capabilities in a challenging role that fosters both personal growth and contributes to the overall success of the organization.

Overview

8
8
years of professional experience

Work History

Family Housing Assistant

Family Housing Division for the DoD
Camp Lejeune
01.2025 - 08.2025
  • Interviewed and counseled military personnel, DoD employees, and civilian personnel to provide housing assistance and referral services for both on-base and off-base accommodations.
  • Processed housing applications (DD Form 1746) and supporting documentation to determine eligibility for housing assignments.
  • Coordinated with PPV partners, EFMP coordinators, and the Wounded Warrior Battalion to address special housing needs and ensure suitable accommodations.
  • Assisted in troubleshooting data entry issues within the Marine Corps Total Force System (MCTFS), and maintained accurate housing records.
  • Responded to inquiries via phone, email, and fax, addressing housing-related questions, and providing timely updates on application statuses.

Senior Leasing Specialist

Hunt Military Communities (Acquired AMCC)
Camp Lejeune
10.2024 - 01.2025
  • Acted as the primary point of contact for prospective residents, team members, and higher management, offering guidance and support as needed.
  • Managed high-volume applications, ensuring accuracy and compliance with policies.
  • Handled all escalated issues as the primary resource for applicants on waitlists, addressing concerns related to housing availability, application status, and leasing procedures in a timely and professional manner.
  • Maintained detailed records, updated databases, and coordinated with various departments to ensure smooth operations.
  • Served as the go-to resource for team members and management, supporting collaboration and streamlining processes to improve efficiency.

Leasing Consultant

AMCC (Acquired by Hunt Military Communities)
Camp Lejeune
08.2022 - 10.2024
  • Served as the primary point of contact for prospective residents interested in on-base housing, guiding them through the leasing process.
  • Provided comprehensive information on eligibility, rental policies, and procedures to prospective residents.
  • Processed and input housing applications using Yardi, collaborating with the Military Housing Office to ensure accuracy and compliance with criteria.
  • Managed and maintained multiple waitlists (2-8) with 20-60 applicants each, including active duty military (E1-O5), Department of Defense employees, retirees, and civilians.
  • Regularly updated applicants on their waitlist status and any changes to housing availability.
  • Offered homes to applicants, providing detailed house information, move-in schedules, and documented maintenance histories.
  • Ensured all home offer documentation was signed and accurately uploaded to the system.
  • Performed administrative tasks such as maintaining precise records, updating databases, generating daily reports of available homes, and conducting credit and background checks.
  • Communicated with the change of occupancy maintenance team to coordinate updates and resolve issues.

Assistant Center Supervisor

Parks and Recreation
Jacksonville
01.2022 - 08.2022
  • Planned and administered tailored programs that meet the diverse needs of center participants.
  • Assisted in preparing and managing the division's budget.
  • Designed and distributed promotional materials to enhance visibility and engagement in division activities.
  • Collaborated with external agencies to develop and execute inclusive programs.
  • Recruited, trained, supervised, and evaluated part-time staff to ensure high-quality service delivery.
  • Oversaw the scheduling and supervision of city facilities, enforced compliance with regulations, and maintained order.
  • Generated comprehensive activity reports, and managed requisitions for materials and supplies..
  • Maintained accurate and detailed personnel and activity records.
  • Assessed and improved staff performance to enhance program effectiveness.
  • Contributed as a committee member on boards focused on serving at-risk youth.
  • Executed additional related tasks as needed to support program objectives.

Program Assistant

Youth and Teen Center Marine Corps Air Station
Iwakuni
11.2019 - 07.2020
  • Managed the input of registration forms to ensure accurate participant records.
  • Compiled data for utilization, and prepared quarterly reports to monitor program success.
  • Assisted in preparing for inspections at the Youth and Teen Center, ensuring compliance with standards.
  • Designed and executed a variety of activities, events, and trips for youth, enhancing engagement.
  • Maintained and updated youth files to ensure data integrity and accessibility.
  • Facilitated multicultural events, promoting interaction between local nationals and MCAS Iwakuni residents.
  • Generated attendance reports to track participant engagement and resource allocation.
  • Led the coordination of the annual Smart Girls Glam party, successfully managing an event for over 200 attendees.

Recreation Assistant

Youth Sports Marine Corps Air Station
Iwakuni
09.2017 - 11.2019
  • Collaborated in the development and management of a comprehensive youth sports program, enhancing participant engagement.
  • I stepped into the coordinator role during the absence of the Youth Sports coordinator, maintaining continuity and leadership.
  • I represented youth sports at Welcome Aboard events, promoting program benefits and enrollment.
  • Organized and led more than 15 end-of-season events, effectively managing logistics for hundreds of participants.
  • Designed and implemented schedules for employees, practices, and games, ensuring efficient operations.
  • Prepared sports facilities in compliance with sport-specific rules and league regulations, ensuring safety and standards.
  • Conducted annual youth sports inspections, consistently finding minimal discrepancies.
  • Acted as a liaison between military services, organizations, and local communities to foster strong relationships and cooperation.
  • Recruited, trained, and supervised volunteer coaches, enhancing the quality and safety of the sports programs.
  • Assisted in preparing data and analytics for strategic planning and budgeting processes, supporting organizational objectives.

Education

Bachelor of Science - Business Administration

University of Maryland
05-2024

High School Diploma -

Fruita Monument High School
Fruita, CO

Skills

  • Adaptability
  • Teamwork and leadership
  • Data management
  • High-level customer service
  • Organizational proficiency
  • Problem-solving capabilities
  • Effective interpersonal communication
  • Effective time management
  • Records maintenance

Volunteer Experience

  • Supported mission trips aiding underprivileged children in Mississippi, enhancing community welfare.
  • Helped improve living conditions at a Haitian orphanage through Footprints for Charity.
  • Coached youth cheerleading, promoting team spirit and physical fitness.
  • Assisted with outreach for the homeless in Alaska, providing necessary aid.
  • Did beach cleanups in California, supporting environmental conservation.
  • Participated in building homes on a New Mexico Indian Reservation.
  • Volunteered at Habitat for Humanity, aiding in store operations to fund housing projects.

References

References available upon request

Awards

Lighthouse Appreciation Award, MCAS Iwakuni, 10/01/19

References

References available upon request.

Timeline

Family Housing Assistant

Family Housing Division for the DoD
01.2025 - 08.2025

Senior Leasing Specialist

Hunt Military Communities (Acquired AMCC)
10.2024 - 01.2025

Leasing Consultant

AMCC (Acquired by Hunt Military Communities)
08.2022 - 10.2024

Assistant Center Supervisor

Parks and Recreation
01.2022 - 08.2022

Program Assistant

Youth and Teen Center Marine Corps Air Station
11.2019 - 07.2020

Recreation Assistant

Youth Sports Marine Corps Air Station
09.2017 - 11.2019

Bachelor of Science - Business Administration

University of Maryland

High School Diploma -

Fruita Monument High School
Jordan Cannon