Jordan Burley
Winchester,ON
Summary
Accomplished Retail Manager with a proven track record at Jonssons Your Independent Grocer, excelling in customer service, retail inventory management and sales.
Overview
12
12
years of professional experience
Work History
Produce Manager
Jonssons Your Independent Grocer
2024.04 - Current
- Trained and supervised produce staff to ensure Freshness was our number one priority
- Ensured the backroom was clean and organized, making sure product could stay as fresh as possible while stored away
- Constant review of shrink and cycle counts, to ensure we could provide fresh produce without product going to waste.
- Strictly followed DMAP, to ensure our displays hit company standard, and show value to the customers based on our weekly flyer
- Ensured signs were available for each product, as well corrrect country of origins
- Held meetings with staff to ensure proper procedures were being followed
Center of Store Manager
Jonssons Your Independent Grocer
2021.03 - 2024.04
- Departments under the umbrella of Center of Store include Dairy, Frozen, Grocery, Receiving, Natural Value, Health and Beauty, Baby and Pharmacy
- Managed the scheduling of all listed departments, including Day and Night crew. Always ensured I was hitting my allotted labor, winning the Best Labor award within our store in 2023
- Held regular meetings with staff to ensure proper process was being followed
- Strictly followed the DMAP for the store's displays, including Endcaps, Bunkers, Bunker Tops, Side Bunker Racks, Profit Panels and Dump Tables
- Ensured all displays and isles were crisp, clean and faced to ensure customers had best shopping experience possible
- Daily Reviews of Sales, Shrink, ARCP, SSR, Transfers and Cycle counts to ensure every aspect of the department was running without error
- Effectively flipped the stores seasonal displays as the product rolled in, ensuring there was no large empty sections within the store
- Always kept a clean and organized backroom, with systems in place to ensure stock in all departments were being worked and rotated daily
Deli/Seafood Manager
Jonssons Your Independent Grocer
2017.07 - 2021.03
- Managed two very different departments at the same time
- Revamped the Seafood department to the point where we led the district weekly in sales increase, while having very little shrink.
- Ensured Seafood staff was MSC/ASC certified, as well as ensured proper health and safety protocols were being followed. Always had an excellent Steritech score.
- Ensured both Deli And Seafood staff were cross trained, to allow us to function as one unit.
- Weathered the large impacts of COVID while managing these departments, effectively pushed product to cover other products being short, and kept conditions as high as possible.
- Held regular meetings with the staff to ensure Deli and Seafood was offering the best customer service, instock and fresh at all times.
- Logs, pick sheets, cycle counts all completed daily with no exception
- Daily and Weekly reviews of Shrink, Dept In&Out Transfers, Inventory Reports, ARCP and Sales to ensure all areas of the department were running without error
Dairy/Frozen/Receiver Full Time
Jonssons Your Independent Grocer
2014.12 - 2017.07
- Rotated, Stocked and Managed stock
- Kept planograms up to date, as well as followed DMAP to ensure displays were crisp and to standard, according to the weekly flyer
- Pushed sales while at the same time effectively managed shrink
- Ensured pick sheets and cycle counts were accurately completed, to ensure accurate inventory
- Fully trained on SAP , DSD, Non-DSD and DC receiving practices.
- Pallet jack and Stacker trained
Frozen and Dairy Associate PT
Jonssons Your Independent Grocer
2012.07 - 2014.12
- Ensured product freshness by routinely rotating items and removing expired goods from shelves.
- Assisted customers with locating products, providing knowledgeable recommendations based on their needs.
- Maximized sales opportunities with attractive merchandising displays designed to showcase featured items.
- Ensured accurate pricing by verifying shelf tags for consistency with current promotions or price changes.
- Enhanced customer satisfaction by promptly and accurately stocking frozen and dairy products.
Education
High School Diploma -
St Micheal's Catholic High School
Kemptville, ON06.2013
Skills
Customer Service
Retail management experience
Retail Inventory Management
Merchandising Strategies
Languages
English
Timeline
Produce Manager
Jonssons Your Independent Grocer
2024.04 - Current
Center of Store Manager
Jonssons Your Independent Grocer
2021.03 - 2024.04
Deli/Seafood Manager
Jonssons Your Independent Grocer
2017.07 - 2021.03
Dairy/Frozen/Receiver Full Time
Jonssons Your Independent Grocer
2014.12 - 2017.07
Frozen and Dairy Associate PT
Jonssons Your Independent Grocer
2012.07 - 2014.12
High School Diploma -
St Micheal's Catholic High School
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