Jordan Bellflowers
Oceanside
Summary
Dynamic Certified Medical Assistant and Office Manager with extensive experience at Mission Urgent Care and Family Practice. Expert in patient care and medical charting, ensuring compliance with HIPAA protocols. Proven ability to train staff and enhance clinic operations, delivering exceptional support and fostering a collaborative environment. Skilled in injection administration and problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Mission Urgent Care and Family Practice
Oceanside
02.2022 - Current
- Assisted healthcare providers in patient examinations and procedures.
- Recorded patient medical histories and vital signs accurately.
- Managed appointment scheduling and patient intake processes efficiently.
- Prepared and maintained examination rooms for clinical procedures.
- Administered injections and vaccinations as directed by physicians.
- Collaborated with team members to ensure smooth clinic operations.
- Maintained inventory of medical supplies and equipment effectively.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Completed Venipunctures on patients
Office Manager
Mission Urgent Care and Family Practice
Oceanside
02.2022 - Current
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Supervised staff members, organized schedules and delegated tasks.
- Provided training to new hires on office policies and procedures.
- Developed and implemented office policies and procedures.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Assisted in recruiting, onboarding and training new employees.
- Maintained confidential records relating to personnel matters.
Education
High School Diploma -
Esperanza High School
Anaheim, CA06-2021
Associate of Science - Nursing
Santiago Canyon College
Orange, CASkills
- Patient care
- Medical charting
- Injection administration
- Vital signs assessment
- Specimen collection
- Appointment management
- Problem solving
- Training and onboarding
- Basic life support
- Medical terminology
- Sterilization techniques
- Healthcare procedures
- Phlebotomy techniques
- HIPAA compliance
- Clinical documentation
- Time management
- HIPAA protocols
Certification
- NCMA (Nationally Certified front and back office Medical Assistant)
- Basic Life Support
Timeline
Certified Medical Assistant
Mission Urgent Care and Family Practice
02.2022 - Current
Office Manager
Mission Urgent Care and Family Practice
02.2022 - Current
High School Diploma -
Esperanza High School
Associate of Science - Nursing
Santiago Canyon College
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