Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Akuila

Bay Point

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

9
9
years of professional experience

Work History

Senior Security Officer

UCSF Medical Center
12.2018 - Current
  • Reduced security incidents by maintaining a visible presence and proactively addressing potential threats.
  • Developed comprehensive emergency response plans, ensuring preparedness for various crisis scenarios.
  • Assisted in medical emergencies, providing timely support to healthcare personnel for optimal patient care outcomes.
  • Collaborated with healthcare professionals to ensure the well-being of patients, visitors, and staff in a secure environment.
  • Monitored CCTV systems effectively, utilizing technology to enhance situational awareness and prevent incidents from occurring.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.
  • Issued access cards to authorized personnel to monitor access points.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Security Officer

Allied Universal Security Services
05.2016 - 12.2018
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Interacted assertively but non-confrontationally with personnel and general public.

Event Specialist / Retail Specialist

Security Industry Specialists
05.2015 - 08.2017
  • Interfaced with clients to understand event objectives.
  • Elevated guest satisfaction by addressing concerns promptly and professionally during events.
  • Permitted entry with escort for approved persons into secure locations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets, and individuals.
  • Checked and verified photo identification prior to granting facility access.
  • Upheld high standards of professionalism while interacting with event attendees, representing the company positively at all times.
  • Collaborated with local law enforcement agencies to ensure seamless coordination in case of emergencies or criminal activities.
  • Reduced incidents of theft and vandalism by conducting regular foot patrols throughout the event venue.
  • Identified violators and escorted departing personnel to guard against theft of property.
  • Maintained detailed records of security incidents, contributing to data-driven decision-making on security measures.
  • Assisted in the training of new employees on company security procedures, ensuring consistent adherence to protocols.
  • Supported loss prevention efforts through accurate documentation of incidents, enabling targeted improvements to store policies and processes.
  • Completed incident reports and activity logs for accurate, current records.
  • Conducted daily store walk-throughs to identify potential security risks.
  • Responded quickly to emergency alarms and calls for assistance for improved issue prevention.

Education

GED -

Redwood High School
Redwood City
06.2008

Skills

  • Access Control
  • Incident Reporting
  • Surveillance
  • Keen observer
  • Emergency awareness
  • Security procedures knowledge
  • Security camera monitoring
  • Verbal and written communication
  • Patrolling
  • Workplace Safety
  • Work ethic
  • Reporting skills
  • Self-Defense
  • Complex Problem-Solving
  • Sensitive information handling
  • De-Escalation Techniques
  • Legible report writing
  • Knowledge of supervisory concepts
  • ID Verification
  • Emergency Response
  • Customer Service
  • Team Player
  • Reliable and Responsible
  • Team Leadership
  • Attentive and Observant

Timeline

Senior Security Officer

UCSF Medical Center
12.2018 - Current

Security Officer

Allied Universal Security Services
05.2016 - 12.2018

Event Specialist / Retail Specialist

Security Industry Specialists
05.2015 - 08.2017

GED -

Redwood High School

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Jordan Akuila