Jordan Ahrens

Lead Supervisor of 5 technicians responsible for the maintenance and operations of Travis Air Force Base's secret and unclassified voice and data infrastructure. Ensures secure Internet Protocol services are delivered in compliance with DOD and Air Force network security standards. Manages network configurations, access, and maintenance across 13 routers, 659 switches, 8k devices, and 60 cryptographic assets.

• Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
• Collaborated with cross-functional teams to improve infrastructure design and implementation.
• Optimized network configurations to support increased bandwidth demands and user growth.

Proactively troubleshooted and resolved network outages across a complex infrastructure of 700+ routers, switches, and servers, minimizing downtime and maintaining operational continuity. Configured, monitored, and maintained six core nodes, six critical distribution nodes, and intrusion detection systems, ensuring optimal network performance and security. Administered and maintained a diverse range of network systems, including NIPRNet, SIPRNet, secure and non-secure voice phone systems, and 123 Defense Information Systems Agency (DISA) circuits, demonstrating comprehensive technical expertise.

• Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
• Worked with outside vendors for fiber installations and service.
• Maintained thorough understanding of local area and wide area networking and components.