Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joraver Dhothar

Brampton

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Personable Retail Sales Associate praised by management for exceeding sales target. Offers talent for identifying customer needs and upselling to higher-value products. Composed and articulate individual with expert-level product knowledge. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Overview

12
12
years of professional experience

Work History

Retail Merchandiser

Singh Drop Remotely
01.2010 - 09.2017
  • Reorganized sales floor to promote sales, displaying high demand products in prime locations.
  • Kept work areas neat, clean and free from debris.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Displayed promotional material such as signs and banners.
  • Used company provided mobile technology to perform basic job functions.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Verified correct display signage for products and sales promotions to keep patrons aware.
  • Created visual displays to showcase products in interactive and engaging way.
  • Communicated and coordinated execution of planograms with store management.
  • Upheld stock levels and pricing for multiple product lines.
  • Drove sales by developing engaging displays in high-traffic store areas.
  • Highlighted differences between competitor brands and managed product lines through innovative merchandising campaigns.
  • Chose and outfitted mannequins to relate to customer base, combining art and style.
  • Addressed slow selling products with aggressive pricing action.
  • Increased store sales by cross-selling complementary items.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Scanning Operator

Brighton Best International
08.2018 - 08.2020
  • Recorded completed work in production logs, including accurate quantity output, materials used and problems encountered, to inform supervisors and positively affect future operations.
  • Adjusted machines to proper settings for each job, including speed and quantity produced, to optimize output and meet schedule targets.
  • Sorted, verified and staged finished work for approval, binding and distribution.
  • Reviewed work orders and job instructions to verify correct quantities and materials and make adjustments to meet expected needs.
  • Operated equipment high-volume photocopiers, printers and folding and inserting machines to manage over 100 order projects per day.
  • Completed reporting on work volumes and outputs, materials used and backlogs.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.

Phlebotomist

Addiction Canada,Life Changes Canada And Medical Detox Canada
05.2015 - 01.2019
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Verified collection orders and communicated discrepancies to nurses.
  • Prepared and packaged specimens for courier transport.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Observed patient for unusual reactions or events to take appropriate action under established guidelines.
  • Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Transported specimens following established protocol for temperature and light.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Drew blood from patients to collect samples using venipuncture and following aseptic techniques.
  • Labeled patient samples, double-checking information for accuracy.
  • Sanitized work area after every patient to prevent contamination and spread of disease.
  • Properly stored and transported specimens to prevent loss and delays.
  • Interviewed patients to verify test requisitions and patient identity.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Collected blood samples from 10-15 individuals per day, maintaining consistent patient flow.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.

Medical Office Assistant

Freedom Support,Addiction Canada,Life Changes Canada,Medical Detox Canada
02.2009 - 12.2017
  • Registered patients and scheduled appointments.
  • Assisted with referrals and prepared medical records for patients.
  • Maintained confidentiality of records relating to clients' treatment
  • Scheduled appointments for patients via phone and in person.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Directed patients to exam rooms to prepare for examination and treatment.
  • Recorded vital signs and medical history for 15-20 patients each shift.
  • Maintained smooth flow of examinations to keep appointments on schedule.
  • Completed and safeguarded medical records, securing patient information to maintain confidentiality.
  • Cleaned and disinfected exam tables, trays and lamps to comply with infection control policy.
  • Collected co-pays and insurance data, applying full and proper payment to patient accounts.
  • Collaborated with members of health care team to coordinate and implement plans for patient care.
  • Attended training programs and seminars to continue level of competency.
  • Identified problems and planned solutions using multidisciplinary approach to improve performance.

Delivery Driver

Shipperbee/Aamazon
01.2018 - 01.2019
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Verified accuracy of all deliveries against order forms.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.

Education

GED -

Medix College
Brampton, ON
05.2009

Skills

  • In-Store Support
  • Interior and Exterior Displays
  • Event Promotion
  • Recordkeeping and Documentation
  • Teamwork and Collaboration
  • Staff Training
  • Stockroom Maintenance
  • Heavy Lifting
  • Data Entry
  • Forklift Operation
  • Safety Procedures
  • Shipping and Receiving
  • Stocking and Replenishing
  • Product Signage and Labeling
  • Regulatory Compliance
  • Payment Collection
  • File Management
  • Document Control
  • Computer Controlled Devices
  • Work Order Completion
  • Equipment Optimization
  • Work Order Interpretation
  • Budget Control
  • Policy Implementation
  • Workforce Management
  • Negotiation
  • Business Planning
  • Key Performance Indicators

Languages

English
Full Professional

Timeline

Scanning Operator

Brighton Best International
08.2018 - 08.2020

Delivery Driver

Shipperbee/Aamazon
01.2018 - 01.2019

Phlebotomist

Addiction Canada,Life Changes Canada And Medical Detox Canada
05.2015 - 01.2019

Retail Merchandiser

Singh Drop Remotely
01.2010 - 09.2017

Medical Office Assistant

Freedom Support,Addiction Canada,Life Changes Canada,Medical Detox Canada
02.2009 - 12.2017

GED -

Medix College

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Joraver Dhothar