Joonho Kahng
Rolling Hills Estates
Summary
I have three years of experience in the food service industry, starting with one year at a ramen restaurant, followed by two years at Subway, where I currently work. Through these roles, I’ve built strong customer service skills, learned to handle fast-paced environments, and developed the ability to multitask while keeping a positive attitude. I’m reliable, quick to learn, and comfortable working both front of house and in a team setting. With my experience, work ethic, and commitment to great customer service, I’m confident I would be a strong fit as a server at your bowling and arcade center. I am also open to learning new things if you need me in any other positions.
Overview
5
5
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Palos Verdes Estates
12.2023 - Current
- Prepared and assembled fresh sandwiches according to customer orders.
- Maintained cleanliness and organization of workstations throughout shifts.
- Provided exceptional customer service, ensuring satisfaction with each transaction.
- Operated cash register, handling transactions accurately and efficiently.
- Followed food safety guidelines to ensure quality and hygiene standards.
- Assisted in training new employees on sandwich preparation techniques and procedures.
- Assisted team members during peak hours when necessary.
Server
Silverlake Ramen
Cerritos
05.2021 - 12.2022
- Provided excellent customer service in a fast-paced dining environment.
- Managed food and beverage orders efficiently for timely delivery to guests.
- Handled cash transactions and processed payments accurately at the register.
- Collaborated with kitchen staff to ensure accurate meal preparation and presentation.
- Participated in daily team meetings to discuss menu changes and service improvements.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
High School Diploma -
El Camino College
Torrance, CA06-2024
Skills
- Food safety compliance
- Time management
- Service improvement strategies
- Problem solving
- Positivity
- Continuous learning mindset
- Adaptability
- Cleanliness and hygiene
- Patience and empathy
- Performance improvement
Languages
Korean
Professional
Timeline
Sandwich Artist
SUBWAY®Restaurants
12.2023 - Current
Server
Silverlake Ramen
05.2021 - 12.2022
High School Diploma -
El Camino College