Joohee K
Mississauga,ON
Summary
Dynamic and customer-focused professional with experience at Rosedale Kennedy Flowers, excelling in flower arranging and providing exceptional service. Proven ability to enhance client satisfaction through strategic planning and effective communication. Skilled in POS system operation and maintaining cleanliness standards, ensuring an efficient and welcoming environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Florist Assistant
Rosedale Kennedy Flowers
09.2022 - 09.2024
- Assisted in flower arrangement preparation and design for various customer orders.
- Provided excellent customer service, addressing inquiries and assisting with product selection.
- Maintained cleanliness and organization of work areas, ensuring an efficient workflow.
- Supported inventory management by restocking flowers and supplies as needed.
- Handled cash register operations, processing transactions accurately and efficiently.
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
- Provided exceptional customer service by greeting customers warmly, answering questions about products and services, and offering suggestions when needed.
- Supported head florist with daily tasks, improving overall efficiency and workflow within the store.
- Created custom flower arrangements for in-store customers.
Server
The Owl on Bloor
08.2022 - 07.2023
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed food and beverage orders efficiently, maintaining accuracy during peak hours.
- Collaborated with kitchen staff to ensure timely delivery of meals and special requests.
- Monitored dining area cleanliness, adhering to health and safety regulations consistently.
- Assisted in training new servers on menu knowledge and service techniques.
- Handled payment transactions accurately, ensuring seamless checkout processes for patrons.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Personal Trainer
TerGym and ReLife
09.2021 - 07.2022
- Developed personalized fitness programs tailored to individual client goals and needs.
- Conducted one-on-one training sessions to enhance client performance and motivation.
- Monitored client progress and adjusted workout plans to ensure continuous improvement.
- Educated clients on proper exercise techniques and safety protocols during sessions.
- Developed personalized fitness programs tailored to client goals and fitness levels.
- Conducted one-on-one training sessions to improve client strength, endurance, and flexibility.
Education
High School Diploma -
Samson High School
KoreaSkills
- Cleanliness standards
- Florist tools usage
- Wedding arrangements
- Flower arranging
- Strategic planning
- POS system operation
- Email communication
- Invoicing and billing
- Sales and service-oriented
- Customer Service-oriented
Languages
English
Professional Working
Certification
Smart Serve
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Florist Assistant
Rosedale Kennedy Flowers
09.2022 - 09.2024
Server
The Owl on Bloor
08.2022 - 07.2023
Personal Trainer
TerGym and ReLife
09.2021 - 07.2022
High School Diploma -
Samson High School