João Pedro Azevêdo Lopes
Calgary,Canada
Summary
- Has successfully completed the Investment Funds in Canada (IFC) certification
- Previous Banking Experience
- Solid analytical thinking and problem-solving skills
- Proficiency in Microsoft Excel (Microsoft Office Specialist 2019 certificate)
- Quick learner and very organized
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Specialist
Nespresso
09.2024 - Current
- Responsible for Sales transactions with customers.
- Worked in a fast-paced environment.
Computer Solutions Advisor
Best Buy
09.2023 - 12.2023
- Helped customers answering questions about the store products, resulting in increase of revenue and Net Promoter Score.
Contract Analyst
Bahia’s Port Authority
12.2021 - 05.2023
- Worked as analyst at the Chief Commercial Office, dealing with several company's representatives, increasing the company relationship with our business partners.
- Supervised all the leasing contracts with the use of excel worksheets and other Microsoft software.
- Responsible for the report analyze of the Chief Commercial office future business plan and economics perspective and forecast of the market.
Customer Service Representative I
Santander Bank
08.2021 - 11.2021
- Helped branch clients to deal with transactions, deposits, withdrawals and responsible for opening new accounts.
- Answered clients’ questions about the Santander bank’s products and were attentive to the customer’s needs, resulting in increasing sales of credit cards and investment products.
- Responsible for opening and closing of the cashier and processing several money transactions.
Education
Business Administration Diploma - accounting
Southern Alberta Institute of Technology (SAIT)
Calgary, Alberta04.2024
Bachelor’s degree - economics
Salvador’s University
Salvador, Bahia12.2022
Bachelor’s degree - science and technology
Federal University of Bahia
Salvador, Bahia12.2018
Certification
- Investment Funds in Canada (IFC)
- Microsoft Office Specialist 2019
languages
English
Portuguese
Timeline
Sales Specialist
Nespresso
09.2024 - Current
Computer Solutions Advisor
Best Buy
09.2023 - 12.2023
Contract Analyst
Bahia’s Port Authority
12.2021 - 05.2023
Customer Service Representative I
Santander Bank
08.2021 - 11.2021
Bachelor’s degree - economics
Salvador’s University
Bachelor’s degree - science and technology
Federal University of Bahia
Business Administration Diploma - accounting
Southern Alberta Institute of Technology (SAIT)
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