Summary
Overview
Work History
Skills
Timeline
Generic

Jonothan Mahoney

Panorama City,CA

Summary

Experienced technician with strong emphasis on precision and customer satisfaction. Skilled in installation, maintenance, and repair of garage door systems, ensuring optimal functionality and safety. Known for effective teamwork, adaptability, and delivering high-quality results under varying conditions. Dependable and proactive, excelling in both independent tasks and collaborative projects.

Overview

28
28
years of professional experience

Work History

Garage Door Technician

GDI Garage Doors
05.2023 - Current
  • Performed routine maintenance tasks on various garage door systems to prolong their lifespan and prevent future malfunctions.
  • Diagnosed problems and completed timely repairs.
  • Assisted with inventory management by accurately tracking parts used for each job, reducing waste and maintaining adequate stock levels.
  • Increased repeat business through exceptional customer service and followups.
  • Provided accurate cost estimates for garage door repairs and installations, resulting in increased client trust.

Garage Door Installer/Technician

Dyers Garage Doors
04.2002 - 05.2023
  • Diagnosed problems and completed timely repairs.
  • Delivered excellent customer service, addressing any questions or concerns during installation.
  • Demonstrated expertise in various types of garage door systems, including sectional, sliding, and tilt up styles.
  • Performed routine maintenance tasks on various garage door systems to prolong their lifespan and prevent future malfunctions.
  • Troubleshot malfunctioning components during maintenance visits leading to fewer instances of costly repairs and ensuring continued client satisfaction.
  • Maintained clear communication with office staff regarding scheduling changes or additional work needed on projects.
  • Streamlined installation processes by effectively managing time and resources on job sites.
  • Improved customer satisfaction by providing efficient and high-quality garage door installations.
  • Measured and estimated jobs in order to calculate fees.
  • Ensured safety for clients by properly removing old doors and disposing of hazardous materials.

Garage Door Technician

Rob Schraiber
01.1997 - 04.2002
  • Recorded detailed notes on each project to maintain comprehensive client records and facilitate future service visits if needed.
  • Completed garage door installations, ensuring long-lasting functionality and seamless operation.
  • Reduced job completion times with efficient work practices, including proper use of tools and equipment.
  • Educated homeowners about proper care and maintenance of garage door systems.
  • Updated daily logs with hours and materials used.

Skills

  • Power tool operation
  • Hand tool proficiency
  • Track alignment
  • Roller replacement
  • Spring replacement
  • Torsion spring adjustment
  • Garage door installation
  • Opener installation & troubleshooting
  • Customer service
  • Problem-solving
  • Time management

Timeline

Garage Door Technician

GDI Garage Doors
05.2023 - Current

Garage Door Installer/Technician

Dyers Garage Doors
04.2002 - 05.2023

Garage Door Technician

Rob Schraiber
01.1997 - 04.2002

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Jonothan Mahoney