Jonny Pander
Saskatoon
Summary
Accomplished Business Manager with proven track record in sales, training, coaching and strategy development. Known for implementing innovative approaches to boost revenue and streamline operations, resulting in increased profitability and customer satisfaction. Adept at cultivating strong relationships with clients and team members to foster a collaborative work environment. Passionate about leveraging my team's collective skills and experience to drive business growth and exceed performance targets.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Retail Account Specialist
Apple Canada (Corporate)
01.2015 - Current
- Provide on-the-ground support to over 30 Saskatchewan stores through customer sales, collaboration with management on projects, virtual and in-store training to develop knowledge and advocacy.
- Manage “Apple Champions” throughout store patches to deliver an amazing customer experience through coaching and training.
- Successfully adapt to different types of needs for each business partner.
- Highest advocacy rating at Apple Canada through a personalized training approach.
- Consistently attaining over 100% sales targets. FY25Q1 +109%.
Apple Solutions Consultant
Apple Canada (Corporate)
01.2012 - 01.2015
- Managed and trained in-store teams to boost Apple sales in a competitive environment.
- Developed win/win strategies with staff and management to consistently meet targets.
- Delivered personalized customer experiences to develop a loyal customer base and coached staff to be able to deliver an exceptional customer experience.
Owner/Operator
SkipStone Films
01.2006 - 01.2019
- Managed a film and photography company specializing in commercial promotion.
- Developed strategies with clients for product photography and commercial design.
Assistant Distiller/Manager
LB Distillers
01.2012
- Responsible for producing and selling high-grade commercial alcoholic products, trained and managed a team to grow sales potential, and guided tours to educate customers.
Education
Diploma with Honours - Film Production
Vancouver Film School
Vancouver, BC01.2006
Apple Customer Experience Training
Apple Inc.
Cupertino, CA01.2013
College of Commerce - undefined
University of Saskatchewan
Saskatoon, SK01.2004
Skills
- Efficient
- Team leadership
- Experienced trainer
- Supportive communicator
- Results-driven
- Skilled in public speaking
- Effective problem-solving strategies
- Building strong professional connections
- Business management
- Data-driven trend analysis
- Flexible problem-solving
Languages
English
Native or Bilingual
Spanish
Elementary
Certification
- Project Management Foundations: Requirements (2025)
Timeline
Retail Account Specialist
Apple Canada (Corporate)
01.2015 - Current
Apple Solutions Consultant
Apple Canada (Corporate)
01.2012 - 01.2015
Assistant Distiller/Manager
LB Distillers
01.2012
Owner/Operator
SkipStone Films
01.2006 - 01.2019
Apple Customer Experience Training
Apple Inc.
College of Commerce - undefined
University of Saskatchewan
Diploma with Honours - Film Production
Vancouver Film School
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