Skilled in training and coaching security team members to achieve high standards of security across the board. Experienced in conducting patrols, performing screenings, and reviewing CCTV footage for signs of suspicious activity.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Security Manager
Red Roots Native Dispensary
Ottawa
07.2024 - 08.2025
Oversaw security operations for a retail dispensary environment.
Developed and implemented security protocols and procedures.
Trained staff on safety and emergency response measures.
Scheduled over 20 people weekly in their respected shifts
Watched camera footage constantly of all stores to ensure everyone safety
Use of force removed people from the stores who tried to steal or damage property
ID check anyone entering the store to make sure they are 19 or over
Communicating with my staff on a daily basis to ensure operations are run smoothly
Safely checked the perimeter of each building to ensure no damage has been done.
Security Supervisor
Iron Horse Security
08.2022 - 10.2024
Patrolled high risk areas in a patrol car (such as malls, events etc.)
Reported any suspicious behaviour to the property owners
Ensured no damage was done to the property
Helped people find directions to certain locations when asked
Removed people from area that were disturbing the peace
Trained new security staff on procedures and emergency response techniques.
Reviewed surveillance footage to investigate incidents and maintain records.
Managed access control systems to regulate entry points effectively.
Doorman security/Bouncer
Room 104
Ottawa
04.2022 - 11.2023
Checked ID at the door to ensure everyone is of legal age
Maintained crowd control during busy hours to keep people safe
Perimeter checks of the area on a 30 minute basis to make sure nobody snuck into the building
Maintained composure during high pressure situations
Escorted people out of the building who were acting overly drunk or obnoxious.
Security Guard
Gardaworld
Hamilton
11.2020 - 04.2022
Monitored premises to ensure safety and security of staff and visitors.
Conducted regular patrols to identify and address potential security threats.
Responded promptly to alarms and incidents, following established procedures.
Provided excellent customer service while interacting with guests and employees.
Addressed problems quickly and reported clear information while working under minimal supervision.
Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
Completed incident reports regarding violations of policies or procedures.
Observed surveillance cameras for any suspicious activity or intruders.
Investigated suspicious activity and reported findings to management.
Identified potential security risks and recommended corrective actions.
Sales Associate
Footlocker
Hamilton
09.2019 - 11.2020
Assisted customers in selecting footwear and apparel based on individual preferences.
Maintained store appearance by organizing merchandise and ensuring cleanliness.
Operated point-of-sale systems for efficient customer transactions and returns.
Handled customer inquiries and resolved issues to enhance shopping experience.
Trained new associates on store policies, procedures, and customer service best practices.
Helped customers find specific products, answered questions, and offered product advice.