Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jonny Linca

Ottawa,ON

Summary

Hardworking individual skilled in managing stock and merchandising products. Expert in assisting customers, multitasking and handling high-volume work. Well-versed in various environments.

Overview

4
4
years of professional experience

Work History

Overnight Merchandiser/Stocker

M30 Retail Services (Walmart Canada
2023.09 - Current
  • Assisted management with employee training, sharing expertise in merchandising techniques and providing constructive feedback for professional growth.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Analyzed customer feedback and shopper trends to inform display designs.
  • Organized store merchandise racks by size, style, and color.
  • Maintained neat, organized stockroom free of hazards.
  • Aided in maintaining proper stock rotation practices to minimize spoilage or damage while maximizing overall freshness of available products.
  • Used props and lighting to enhance appearance and visibility of displays.
  • Collaborated with fellow team members to complete overnight tasks in a timely manner, ensuring store readiness for morning shoppers.
  • Improved efficiency of merchandising processes by regularly updating knowledge of store layout changes and new product arrivals.
  • Developed visual merchandising plans and strategies to promote store offerings.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Provided valuable feedback on merchandising strategies leading to improved planogram designs that better suited customer preferences.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Sales Associate

Sunwing Vacations
2022.09 - 2023.07
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Built relationships with customers to encourage repeat business.

Stocker/Sales Associate

Walmart
2021.07 - 2022.08
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
  • Checked product levels and recommended new purchases.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Stocked designated items on shelves, end caps and displays.
  • Developed plan-o-grams and layouts that maximized sales.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.

SalesAssociate

Champs Sports
2019.12 - 2021.07
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Learned and adapted quickly to new technology and software applications.
  • Gained strong leadership skills by managing projects from start to finish.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

BBA - Human Resources

Algonquin College
Ottawa, ON
04.2024

Skills

  • Visual Merchandising
  • Overstock management
  • Stock Rotation
  • Order Picking
  • Labeling Accuracy
  • Seasonal Decor
  • Pallet Jack Operation
  • Product pricing
  • Customer Service
  • Product expertise
  • Product restocking
  • Inventory Auditing

Languages

English
Native or Bilingual
Romanian
Native or Bilingual

Timeline

Overnight Merchandiser/Stocker

M30 Retail Services (Walmart Canada
2023.09 - Current

Sales Associate

Sunwing Vacations
2022.09 - 2023.07

Stocker/Sales Associate

Walmart
2021.07 - 2022.08

SalesAssociate

Champs Sports
2019.12 - 2021.07

BBA - Human Resources

Algonquin College
Jonny Linca