Hardworking individual skilled in managing stock and merchandising products. Expert in assisting customers, multitasking and handling high-volume work. Well-versed in various environments.
Overview
4
4
years of professional experience
Work History
Overnight Merchandiser/Stocker
M30 Retail Services (Walmart Canada
2023.09 - Current
Assisted management with employee training, sharing expertise in merchandising techniques and providing constructive feedback for professional growth.
Monitored and replenished display inventory and restructured according to available stock.
Analyzed customer feedback and shopper trends to inform display designs.
Organized store merchandise racks by size, style, and color.
Maintained neat, organized stockroom free of hazards.
Aided in maintaining proper stock rotation practices to minimize spoilage or damage while maximizing overall freshness of available products.
Used props and lighting to enhance appearance and visibility of displays.
Collaborated with fellow team members to complete overnight tasks in a timely manner, ensuring store readiness for morning shoppers.
Improved efficiency of merchandising processes by regularly updating knowledge of store layout changes and new product arrivals.
Developed visual merchandising plans and strategies to promote store offerings.
Collaborated with store managers to determine best placement for merchandise displays.
Promoted seasonal products and trends to move stock and prepare for incoming inventory.
Provided valuable feedback on merchandising strategies leading to improved planogram designs that better suited customer preferences.
Assisted customers by finding items quickly to boost store satisfaction rates.
Sales Associate
Sunwing Vacations
2022.09 - 2023.07
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Built relationships with customers to encourage repeat business.
Stocker/Sales Associate
Walmart
2021.07 - 2022.08
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Marked stock with identification tags and labels to outline information such as storage locations.
Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
Checked product levels and recommended new purchases.
Improved customer satisfaction by promptly locating items and providing product information.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
Stocked designated items on shelves, end caps and displays.
Developed plan-o-grams and layouts that maximized sales.
Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
SalesAssociate
Champs Sports
2019.12 - 2021.07
Used critical thinking to break down problems, evaluate solutions and make decisions.
Exercised leadership capabilities by successfully motivating and inspiring others.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Learned and adapted quickly to new technology and software applications.
Gained strong leadership skills by managing projects from start to finish.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Organized and detail-oriented with a strong work ethic.
Demonstrated respect, friendliness and willingness to help wherever needed.
Education
BBA - Human Resources
Algonquin College
Ottawa, ON
04.2024
Skills
Visual Merchandising
Overstock management
Stock Rotation
Order Picking
Labeling Accuracy
Seasonal Decor
Pallet Jack Operation
Product pricing
Customer Service
Product expertise
Product restocking
Inventory Auditing
Languages
English
Native or Bilingual
Romanian
Native or Bilingual
Timeline
Overnight Merchandiser/Stocker
M30 Retail Services (Walmart Canada
2023.09 - Current
Sales Associate
Sunwing Vacations
2022.09 - 2023.07
Stocker/Sales Associate
Walmart
2021.07 - 2022.08
SalesAssociate
Champs Sports
2019.12 - 2021.07
BBA - Human Resources
Algonquin College
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