Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Hi, I’m
JONNA PARAMO
Edmonton,AB
Summary
Overview
12
years of professional experience
Work History
Toms House of Pizza
Server/Bartender
Job overview
- As a bartender/server I prepare and serve alcoholic and non-alcoholic beverages professionally, interacts with customers, takes orders, and serves snacks and drinks
- I assess the customer's requests and make great recommendations
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
James Bar and Grill
Server
11.2019
Job overview
- I welcome costumers and attend them to their tables
- Take orders and serve them
- Receive payments and manage sales per shift
- Clean tables, cashier area, accept calls and take orders from take out
- I also have to bar tend and make drinks
- I do inventory and stocking.
Samsung
Sales Representative
12.2014 - 05.2015
Job overview
- Product demonstration and promotion
- Attend costumer's inquiries
- Submit daily sales and inventories
- Attending weekly seminars and training with new products launching.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
OPPO
Sales Representative
06.2014 - 11.2014
Job overview
- I was one of the pioneering sales/promoters of the city
- Attending weekly seminars and training with new products launching.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
Plantation Bay Resort And Spa
Spa Receptionist
06.2009 - 03.2012
Job overview
- Listened closely to customer complaints and responded appropriately to issues.
- Communicated with spa team members if clients canceled or changed appointment times.
- Introduced new beauty products to consumers by informing clients about use and benefits.
- Handled payments and processed credit card transactions.
- Developed relationships with guests to meet client needs and encourage repeat service.
Jollibee Corporation
Front
11.2008 - 05.2009
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Mactan Cebu Airport
Airport Receptionist
08.2007 - 11.2008
Job overview
- Assisting passengers with their transportation and hotel
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Responded to inquiries from callers seeking information.
Education
Academy of Learning CollegeEdmonton, AB
Diploma for Dental Office Assistant
University Overview
I am currently taking dental office assistant online to further my education for more opportunity.
Indiana Aerospace University Lapu Lalpu City Cebu Philippines
Associate Degree in Airline Management
04.2017
University Overview
Airline management is a field of study that focuses on the business aspects of the airline industry. It involves managing and coordinating various airline operations, including finance, marketing, customer service, and safety. Airline managers are responsible for ensuring that their airline operates efficiently and profitably while providing high-quality service to passengers
Skills
I am a team player, positive attitude towards work Good communications both written and oral Doing works with timely manner Responsible for all the task assigned Can work in a busy environment with ease Hardworking and goal driven I am top tier in customer serviceThis are some of my top skills at work
- Safe Food Handling
- Beverage Preparation
- Daily Specials Memorization
- Guest Engagement
- Food Running
- Table Bussing
- High-Volume Dining
Languages
English
Full Professional
filipino tagalog and bisaya
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
References
References
- Jiffy Damasu, 1(587)985-6003, 2215 Millbourne Rd West NW, Edmonton, AB, T6K 0Y3
- Jenelyn Delito, 1(403)399-1083, 408 Cannington Close SW, Calgary, T2W 3G1
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Sales Representative
Samsung
12.2014 - 05.2015
Sales Representative
OPPO
06.2014 - 11.2014
Spa Receptionist
Plantation Bay Resort And Spa
06.2009 - 03.2012
Front
Jollibee Corporation
11.2008 - 05.2009
Airport Receptionist
Mactan Cebu Airport
08.2007 - 11.2008
Server/Bartender
Toms House of Pizza
Server
James Bar and Grill
11.2019
Academy of Learning College
Diploma for Dental Office Assistant
Indiana Aerospace University
Associate Degree in Airline Management
References
References
- Jiffy Damasu, 1(587)985-6003, 2215 Millbourne Rd West NW, Edmonton, AB, T6K 0Y3
- Jenelyn Delito, 1(403)399-1083, 408 Cannington Close SW, Calgary, T2W 3G1
Similar Profiles
Khandi AugerKhandi Auger
Food Server/Cashier at Toms Pizza and Steak HouseFood Server/Cashier at Toms Pizza and Steak House
Adam LiebmanAdam Liebman
Pizza Maker at Bronx House Pizza/ Joe's NY PizzaPizza Maker at Bronx House Pizza/ Joe's NY Pizza
Tricia GarrisonTricia Garrison
Shift Leader/day Manager at Bristol House Of PizzaShift Leader/day Manager at Bristol House Of Pizza