Joni Lee Roberts
Kitchener
Summary
Results-driven Quality Technician with Bock North America, skilled in in-process inspection and quality training. Enhanced product quality through rigorous testing procedures and effective root cause analysis, achieving significant reductions in defect rates. Proven ability to foster teamwork and maintain safety standards, ensuring compliance and operational excellence.
Diligent [Desired Position] with substantial experience in ensuring product quality and compliance. Proven track record of identifying defects and implementing corrective actions. Demonstrated analytical skills and attention to detail in quality assessments.
Quality assurance professional with robust experience in ensuring product compliance and optimizing processes. Known for strong analytical skills, attention to detail, and proficiency in root cause analysis. Adept at collaborating with teams to drive continuous improvement and adapt to evolving requirements. Proven ability to maintain high standards and deliver consistent results in dynamic environments.
Quality professional with significant experience in maintaining high standards of product quality. Known for achieving impactful results through meticulous inspections and problem-solving. Reliable team player with strong collaboration skills and adaptability to changing requirements.
Overview
19
19
years of professional experience
Work History
Quality Technician
Bock North America
09.2006 - Current
- Sampled materials and products to conduct in-depth measurements and tests.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Managed non-conforming material program, including investigation, disposition, and corrective action plans that reduced instances of repeat issues significantly.
- Maintained compliance with industry standards by conducting regular audits and updating quality control procedures as needed.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Ensured traceability of all components through proper labeling, storage, and tracking methods, ultimately reducing misplaced items or mix-ups during production phases.
- Contributed to ISO certification renewals by diligently preparing required documentation and participating in annual audits.
- Monitored supplier performance, ensuring that all materials met company specifications and maintained strong relationships with vendors to address any concerns promptly.
- Managed calibration schedules for all measurement equipment, ensuring accurate readings and minimal downtime due to maintenance or repairs.
- Inspected manufactured parts by reviewing visually and assessing dimensions.
- Conducted root cause analysis for recurring defects, enabling targeted corrective actions that reduced future occurrences significantly.
- Enhanced manufacturing processes by implementing standardized testing procedures and documentation practices.
- Improved product quality by conducting thorough inspections and identifying areas for improvement.
- Increased customer satisfaction by addressing and resolving quality-related complaints in a timely manner.
- Implemented process improvements, resulting in increased productivity while maintaining strict adherence to quality standards.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Maintained quality documentation and records for conformance with relevant standards.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Developed and implemented quality control processes to meet product standards.
- Reviewed production processes and identified potential quality issues.
- Inspected items and compared against standards to meet regulatory requirements.
- Reported problems and concerns to management.
- Performed routine maintenance and calibration on testing equipment.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Created testing protocols to be used across product lines.
Operator
Bock North America
09.2006 - 06.2008
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Education
High School Diploma -
Monsignor Doyle Catholic Secondary School
Cambridge, ON05-2001
Skills
- In-process inspection
- Testing procedures
- Quality training
- Visual inspection
Languages
English
Full Professional
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Road Trips
- Historical Exploration
- Food Tourism
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Learning new cooking techniques and expanding my culinary skills
- Cooking
- I like trying new recipes and food trends
- I enjoy cooking for friends and family gatherings
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Engaging in food photography and sharing culinary creations on social media
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Interior Design
- Drawing and Painting
- Fashion
Timeline
Quality Technician
Bock North America
09.2006 - Current
Operator
Bock North America
09.2006 - 06.2008
High School Diploma -
Monsignor Doyle Catholic Secondary School
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