Summary
Overview
Work History
Education
Skills
Clubs Hobbies
Languages
Timeline
Generic

Jonilda Vukaj

Langley,BC

Summary

Customer Service Professional with 6+ years of experience as a waitress, excelling in creating positive guest experiences through exceptional communication skills. Demonstrates strong attention to detail and effective table management, contributing to efficient service under pressure.

Overview

7
7
years of professional experience

Work History

Youth Event Organizer

Eagles Land Society
Vancouver, BC
01.2018 - Current
  • Company Overview: The organization that plans events for the Albanian community in BC
  • We organize independence day and Albanian mothers day events, traditional dances and performances, and fundraisers
  • It has given me leadership skills and a passion to take initiative

Waitress

Cliché Restaurant
Shkoder, Albania
01.2018 - 09.2024
  • I worked 3 consecutive summers at my family restaurant in Europe
  • Organized take-out orders efficiently according to customer requests
  • Prepared checks accurately and processed payments promptly.
  • This job has strengthened my communication and customer service skills

Babysitter

Blerta Lacaj
Langley, BC
09.2019 - 01.2024
  • I have been babysitting since I was 16 years old for a family with three children ages 1 to 9
  • This job has taught me patience and strengthened my multitasking and organizational skills

Receptionist

Scissors Salon
Surrey, BC
09.2021 - 05.2022
  • Greeted customers and provided them with assistance
  • Answered calls, took messages, booked all appointments, completed transactions, and dealt with customers who were unhappy with service
  • This job has strengthened my problem solving skills

Education

Bachelor - Biology

Simon Fraser University
Burnaby
04-2026

High school -

North Surrey Secondary
Surrey
06.2022

Skills

  • Customer service
  • Problem solving
  • Leadership
  • Time management
  • Teamwork
  • Adaptable and flexible

Clubs Hobbies

  • Pilates/yoga, photography, reading, baking and travel.

Languages

French
Professional
Albanian
Native/ Bilingual

Timeline

Receptionist

Scissors Salon
09.2021 - 05.2022

Babysitter

Blerta Lacaj
09.2019 - 01.2024

Youth Event Organizer

Eagles Land Society
01.2018 - Current

Waitress

Cliché Restaurant
01.2018 - 09.2024

Bachelor - Biology

Simon Fraser University

High school -

North Surrey Secondary

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Jonilda Vukaj