Joni Wiebe
Ste. Anne
Summary
Dynamic and dedicated retail professional with extensive experience at Steinbach McDonald's, excelling in customer service and cash handling. Known for enhancing customer satisfaction through effective communication and problem-solving. Proven ability to maintain a clean environment while supporting team goals, demonstrating strong work ethic and integrity in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Cashier
Steinbach McDonalds
09.2018 - 12.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with menu selections and special requests to enhance satisfaction.
- Maintained clean and organized work area, adhering to health and safety standards.
- Collaborated with team members to ensure smooth service during peak hours.
- Assisted in training new cashiers on operational procedures and customer interactions.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Retail Cashier
Dollarama
09.2017 - 01.2018
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance satisfaction.
- Maintained cleanliness and organization of checkout area, ensuring a welcoming environment for customers.
- Handled cash, credit, and debit transactions while adhering to company policies and procedures.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
- Supported store merchandising initiatives by restocking shelves and creating visually appealing displays.
Retail Sales Associate
Hardware Store
05.2017 - 09.2017
- Assisted customers with product selections, enhancing overall shopping experience.
- Responded promptly to customer inquiries, resolving issues effectively.
- Conducted inventory checks regularly to ensure stock availability.
- Monitored store environment for cleanliness and safety compliance.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized merchandise displays, improving visibility and accessibility.
- Collaborated with team members to achieve sales targets consistently.
Education
High School Diploma -
Ste Anne Collegiate
Ste. Anne, MB06-2016
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Order taking
- Product restocking
Accomplishments
I have worked as a cashier at every job i have worked at, i was the shift leader and would open the store/restaurant on my morning shifts and close and lockup on my closing shifts which i was a key holder for.
Languages
English
Full Professional
German
Limited Working
Timeline
Cashier
Steinbach McDonalds
09.2018 - 12.2019
Retail Cashier
Dollarama
09.2017 - 01.2018
Retail Sales Associate
Hardware Store
05.2017 - 09.2017
High School Diploma -
Ste Anne Collegiate
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