Joni Berry
Amherstview
Summary
Dynamic small business owner with proven expertise in customer relations and staff management at Berry Clean. Successfully fostered client loyalty through relationship building and effective communication. Adept at hiring and training high-performing teams, driving operational excellence, and enhancing client service, resulting in significant repeat business and referrals.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner
Berry Clean
01.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Retail Sales Associate
Naturalizer Shoes
02.2014 - 01.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
PSW - Personal Support Worker
Limestone Board Of Education
Kingston, ON06-2025
High School Diploma -
Ernestown
Odessa, ON06-2000
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Staff management
- Staff hiring
- Client service
Certification
- WHMIS 2025
- Safe Food Handling 2025
- CPR First Aid 2025
- AODA 2025
- Health and Safety 2025
- Dementiability 2025
Languages
English
Timeline
Owner
Berry Clean
01.2016 - Current
Retail Sales Associate
Naturalizer Shoes
02.2014 - 01.2016
PSW - Personal Support Worker
Limestone Board Of Education
High School Diploma -
Ernestown
Similar Profiles
Veronica BerryVeronica Berry
Business Owner at Berry CleanBusiness Owner at Berry Clean
Rebecca Norman-hillRebecca Norman-hill
House Cleaner at Berry CleanHouse Cleaner at Berry Clean
Alyson SandersAlyson Sanders
Professional Cleaning Consultant at Berry Clean LLCProfessional Cleaning Consultant at Berry Clean LLC
Jamie FrinkJamie Frink
Sous Chef at Smoke and SowSous Chef at Smoke and Sow
Alexa FitchAlexa Fitch
Sales Associate at PenningtonsSales Associate at Penningtons