Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jongyeon Wi

Toronto,Canada

Summary

Dynamic sales associate with a proven track record in customer service and visual merchandising within a department store setting. Expertise in enhancing customer satisfaction through exceptional communication and collaborative teamwork, consistently driving positive outcomes. Quick learner thriving in fast-paced environments, adept at delivering results while maintaining organizational efficiency. Experienced server with a talent for personalized menu recommendations, proficiency in POS operations, and knowledge of food safety regulations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sever (Part-time)

Kachi
07.2025 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Sever (Part-time)

Brown Donkatsu
05.2025 - 06.2025
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.


English Instructor

English Franchise School
05.2024 - 04.2025
  • • Taught basic English concepts to elementary students. • Planned engaging lessons and managed small classroom activities effectively.
  • Encouraged participation by maintaining positive attitude and proactively engaging students in activities and lessons.

Sales Associate

Department Store
06.2021 - 03.2024
  • • Delivered exceptional customer service while assisting with sales in men's fashion.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Managed cashier duties to ensure accurate transactions.
  • Maintained cleanliness of store environment including floors, windows, displays.

Warehouse Assistant (Seasonal)

Fashion Logistics Center
07.2022 - 06.2023
  • Streamlined organization and packing of clothing orders. • Ensured cleanliness and order in stock area.

Education

Bachelor of Arts - design

Korea Cyber University
Seoul, KR
03-2028

Skills

  • Clear communication
  • Reliable team member
  • Effective team collaboration
  • Exceptional customer service
  • Adaptable learner
  • Visual merchandising proficiency

Certification

Smart serve

Timeline

Sever (Part-time)

Kachi
07.2025 - Current

Sever (Part-time)

Brown Donkatsu
05.2025 - 06.2025

English Instructor

English Franchise School
05.2024 - 04.2025

Warehouse Assistant (Seasonal)

Fashion Logistics Center
07.2022 - 06.2023

Sales Associate

Department Store
06.2021 - 03.2024

Bachelor of Arts - design

Korea Cyber University

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Jongyeon Wi