JONELL SAMUEL
Bowmanville,ON
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
17
17
years of professional experience
Work History
Retail Floor Associate
Talize
04.2024 - 08.2024
- Greet customers with professionalism and enthusiasm.
- Provides tailored product recommendations based on customer preferences.
- Communicated details of store promotions to customers.
- Ensured timely solutions to customer issues.
- Reorganized items from fitting area back onto main sales floor.
Guest Attendant/Server
Chartwell Retirement
04.2016 - 10.2020
- Ensured accurate recording of all health indicators.
- Handled medical emergencies efficiently by adhering to established policies.
- Supported residents in maintaining personal hygiene to enhance their overall health.
- Monitored variations in residents' health and physical appearance.
- Regularly monitored and reported any changes in residents' health status to families.
Storefront Associate
Tim Hortons
02.2009 - 01.2015
- Processed client orders; mixed drinks and served them promptly.
- Executed tasks related to preparing various food items.
- Organized items to ensure optimal readiness for service periods.
- Maintained cleanliness of workspaces.
Keyholder
Benix & Co
11.2007 - 10.2009
- Operated store opening and closing in accordance with company guidelines.
- Handled managerial duties in the absence of primary managers.
- Contributed to increasing product sales and exceeding goals.
- Encouraged team members to reach exceptional sales targets.
- Carried out orders provided by upper management.
Education
Certificate - Mental Health First Aid
DMHA
Oshawa, ONBusiness Diploma -
Seneca College
O.S.S.D -
George S Henry Collegiate
PSW Certificate -
Sunrise Senior Living
Food Handler Certificate -
Skills
- Experience operating a POS system, debit and credit transactions, opening and closing procedures, meeting and exceeding sales targets
- Leadership Training; 3 years in a supervisory role
- Strong interpersonal and customer focused skill
- Sound organizational and time management skills
- Customer engagement
- Product knowledge expertise
- Concise time-management
- Visual displays
- Product or service expertise
- Interpersonal relations
- Shelf stocking
Education And Volunteer
- Food Packer, Kendallwood Foodbank
- Settlement Worker, Dixie Bloor Neighborhood
- PSW Certificate, Sunrise Senior Living
- Business Diploma, Seneca College
- O.S.S.D, George S Henry Collegiate
- Food Handler Certificate
Timeline
Retail Floor Associate
Talize
04.2024 - 08.2024
Guest Attendant/Server
Chartwell Retirement
04.2016 - 10.2020
Storefront Associate
Tim Hortons
02.2009 - 01.2015
Keyholder
Benix & Co
11.2007 - 10.2009
Business Diploma -
Seneca College
O.S.S.D -
George S Henry Collegiate
PSW Certificate -
Sunrise Senior Living
Food Handler Certificate -
Certificate - Mental Health First Aid
DMHA
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