Joncarlo Moreno
Corona
Summary
Developed skills in a fast-paced veterinary environment, focusing on animal care and client communication. Demonstrates strong organizational abilities and attention to detail, essential for managing multiple tasks efficiently. Transitioning into a new field, eager to leverage transferrable skills in collaborative and dynamic settings.
Overview
4
4
years of professional experience
Work History
Veterinary Assistant
Banfield Pet Hospital
Corona
07.2023 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Improved client relations through effective communication and education on pet health needs. Providing customer support to clients, while answering questions, and addressing concerns.
Client Service Coordinator
Banfield Pet Hospital
Corona, CA
07.2023 - 02.2024
- Managed multiple client accounts simultaneously, prioritizing tasks effectively to meet deadlines without compromising quality.
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Managed receptionist area by greeting visitors, responding to telephone, and email inquiries, and providing information for in-person requests.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
Assistant Manager
Nekter Juice Bar
Eastvale, CA
04.2021 - 10.2022
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
Associate of Science - Veterinary Technology
Platt College
Riverside, CA12-2025
Bachelor of Science - Environmental Science
California Baptist University
Riverside, CA04-2024
Skills
- Animal safety
- Medication administration
- Laboratory diagnostics
- Diagnostic imaging
- Emergency and preventive care
- Veterinary terminology
- Surgical assistance
- Team building
- Bilingual
- Client communication
- Critical thinking
Timeline
Veterinary Assistant
Banfield Pet Hospital
07.2023 - Current
Client Service Coordinator
Banfield Pet Hospital
07.2023 - 02.2024
Assistant Manager
Nekter Juice Bar
04.2021 - 10.2022
Associate of Science - Veterinary Technology
Platt College
Bachelor of Science - Environmental Science
California Baptist University