Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathon Wells

Placerville

Summary

Dynamic team member with extensive experience at Raley's, excelling in customer service and staff training. Proven ability to enhance customer satisfaction through efficient front-end operations and effective problem-solving. Skilled in POS systems and cash register operation, consistently achieving sales goals while fostering a positive shopping environment.

Overview

8
8
years of professional experience

Work History

Assistant Front End Manager

Raley's
05.2023 - Current
  • Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
  • Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
  • Enhanced loss prevention measures through diligent monitoring of front-end activity and promoting employee awareness about potential risks.
  • Assisted in training initiatives aimed at improving cashier efficiency and reducing errors in transactions.
  • Promoted a clean and organized store appearance by overseeing restocking efforts, directing cart retrieval, and supervising cleaning schedules.

Produce Clerk

Raley's
07.2020 - Current
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Front End Cashier

Raley's
06.2020 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Approached every question or concern with calm and level-headed approach.

Courtesy Clerk

Raley's
09.2017 - 06.2020
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.

Education

Union Mine Highschool
Placerville, CA

Skills

  • Customer service
  • POS systems proficiency
  • Sales strategy implementation
  • Staff training and development
  • Cash register operation
  • Staff supervision
  • Problem-solving skills

Timeline

Assistant Front End Manager

Raley's
05.2023 - Current

Produce Clerk

Raley's
07.2020 - Current

Front End Cashier

Raley's
06.2020 - Current

Courtesy Clerk

Raley's
09.2017 - 06.2020

Union Mine Highschool
Jonathon Wells