Hi, I’m
Jonathon Stockdale
Foothills County,Alberta
Procrastination is suicide on instalments.
Paul Tsika
Summary
With 17 years of entrepreneurial experience, I have successfully led sales strategies that consistently deliver year-over-year results. My expertise includes training, coaching, and motivating team members to reach their full potential. Now, as I enter a new phase in life with a growing family, I am seeking employment that offers sustainability and stability. Throughout my career, I have honed my skills in sales operations, negotiation, maintaining business relationships, strategy, marketing, and management. My track record speaks for itself, consistently meeting and exceeding sales targets while empowering my team members to do the same. I excel at identifying target customer opportunities and ensuring customer satisfaction through diligent follow-up on orders, quotes, and requests.
Overview
19
years of professional experience
Work History
Cornerstone International
Director/Regional Sales Manager
01.2009 - Current
Job overview
- Achieved 5-10% month over month team sales growth consistently for 3 consecutive years through a collaborative effort as a team by providing excellent customer service, using consultative selling techniques, and by enhancing skills for sales solution-oriented sales and marketing campaigns
- Enhanced team performance by monitoring and providing feedback through regular touch-base meetings, resulting in an average 10% year-over-year improvement on gross revenue per team member
- Coached over 40 key sales representatives to take on additional responsibilities and enhance their skills, leading to an increase in production, demonstrating leadership and planning skills essential for ensuring alignment within the overall account strategy
- Ongoing creation of new business-tracking tools to improve accuracy in customer and representative forecasting
- Constantly developing new ideas YoY for increasing team members performance through team training events that encourage collaboration and increase to overall performance
- Ongoing communication and training on success: actions speak louder than words and using your core values as a filter on how to make choices for your future
- Advocate for personal growth, leadership and team development
- Continuously creating engagement with new and existing customers through email, monthly webinars, and conducting follow-ups with customers on orders, products and building relationships to establish myself as a trusted advisor and partner.
Epic Roofing & Exteriors
Customer Service Operations Specialist
01.2013 - 01.2014
Job overview
- Completed warranty work for dozens of customers monthly and created solutions to any challenges in order to achieve customer satisfaction 100% of the time, creating long term and loyal customers that led to referrals
- Provided follow up with customers after work was completed to ensure expectations were met and exceeded
- Collected data onsite to provide the necessary information and details for the estimators to create quotes
- Worked with customer CRM to manage status of work and schedule follow ups and arranged times with home owners to complete work.
RLG Property Management
Property Manager
01.2012 - 01.2013
Job overview
- Responsible for the day-to-day operations of 20-30 higher end properties at any one time and oversight of third-party corporate relocations associated with the assigned properties
- Visited respective properties prior to tenancy and completed current condition and assessment reports
- Liaised with third-party vendors (appraisers, Realtors, insurers etc.) to undertake various functions when work needed to be completed
- Regularly reviewed the properties and communicated with hone owners about the upkeep and tenancy of their properties along with any property-related issues
- Coordinated all property related maintenance (mechanical, electrical, plumbing, and HVAC systems etc.), as well as sourcing the materials, supplies, tools, and equipment for building operation
- Established and monitored ongoing preventative maintenance programs for each property
- Ensured records and data pertinent to the various operations of managing the properties were kept up-to-date.
REMAX Mountain View
Real Estate Agent
01.2006 - 01.2012
Job overview
- Achieved Rookie of the year in 2006
- Achieved Top Producer from 2006-2012
- Collaborated with realtors to negotiate acceptable offers, showcasing negotiation skills and contributing to successful sales transactions
- Resolved discrepancies with business colleagues to ensure client satisfaction, while maintaining a professional and excellence-driven approach
- Implemented best practices in customer service and product support to enhance customer relations, contributing to customer retention and ensure alignment within overall sales strategy
- Collaborated with other home builders and realtors to identify and leverage cross-selling opportunities
- Conducted follow-ups with customers before/during/after the home buying/selling process to ensure fulfillment of customer contract terms and satisfaction.
Education
Briercrest College And SeminaryCaronport, SK
Bachelor of Arts from Business
2005
NAITSaskatoon, SK
Apprenticeship from Plumbing & Gasfitting
04.2004
Thomas A. Stewart Secondary SchoolPeterborough, ON
High School Diploma
06.2001
University Overview
- Honour Roll, 1998/1999/2000
- Co-op, Peterborough City Police, Completed 2000
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Strategies and goals
- Business Development
- Contract Negotiation
- Partnerships and Alliances
- Team Leadership
- Customer Service
- Business Growth Initiatives
- Revenue Growth
Highlightscorequalifications
- Sales Operations
- Excellent Negotiation, organizational, problem-solving
- Business Strategy
- Marketing
- Business Planning
- Business Development
- Management
- Leader and connector within the community
- Resilient and consistent at achieving individual and team goals
- Highly motivational, positive, encouraging, energetic and welcoming personality
- Coachable and supportive as team player
Languages
English
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Increased sales 30% by developing new marketing initiatives.
- Recruited and developed over 100 new sales professionals.
- Supervised team of 50 staff members.
- Improved operations efficiency 10% with implementation of various process improvements.
Timeline
Customer Service Operations Specialist
Epic Roofing & Exteriors
01.2013 - 01.2014
Property Manager
RLG Property Management
01.2012 - 01.2013
Director/Regional Sales Manager
Cornerstone International
01.2009 - Current
Real Estate Agent
REMAX Mountain View
01.2006 - 01.2012
Briercrest College And Seminary
Bachelor of Arts from Business
NAIT
Apprenticeship from Plumbing & Gasfitting
Thomas A. Stewart Secondary School
High School Diploma
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