Summary
Overview
Work History
Education
Skills
Timeline
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Jonathon Hodgson

Vanderhoof,BC

Summary

I am ambitious and result-oriented. With a wealth of managerial, sales, marketing and production planning experience. My professional accolades include; improving sales in my current role by 72%. I also improved sales by 175% whilst working as the general manager at Hydrographics. This was whilst completely revamping, reorganizing and improving the business as a whole.

Further professional accolades include; improving KPIs from 25% to 98% whilst working at DNM Engineering. This accolade cited and the achievements above are just a few examples of some of my professional accomplishments; that are testament to my work ethic, need for continuous improvement and abilities.

Overview

12
12
years of professional experience

Work History

General Manager/Prev: Sales and Marketing Manager

Innovative Mining Services
Abbotsford, BC
04.2021 - Current
  • Manage & oversee operations of the overall organization and all departments/areas.
  • Business Development: setup structures, systems and management/oversight.
  • Address and deal with all HR and team related matters as required.
  • Strategic planning & business development.
  • Design strategies and set goals/objectives for improvement and growth.
  • Project Management overview.
  • Management & review of all reporting across business.
  • Managed all clients, customers, accounts and relationships.
  • Developed sales processes, and strategies to meet sales goals.
  • Managed, reviewed, analyzed and accountable for all data. Organized and kept up to date on file including but not limited to: All existing customers and new leads-prospecting, R&D, all sales/marketing and estimating data.
  • Managed all enquires, estimating, quoting and overall customer satisfaction.
  • Dealt directly with machine operators, procurement teams, CEOs, presidents and business owners.
  • Established and adjusted sell prices by monitoring costs, competition, and supply/demand.
  • Assisted with inventory control and market pricing.
  • Built successful marketing strategies. Including developing social media platforms and developing/launching new website.
  • Developed all aspects of marketing including website, business cards, vehicles, apparel, company logo/branding and trademarking.
  • Hired, trained, supervised and motivated sales team.
  • Developed job descriptions. Acted as hiring manager, recruiting staff, as well as managing, developing, coaching, controlling and motivating the team.
  • Conducted performance reviews. Managed employees, staffing issues, concerns, and expectations. Whilst dealing with absences, appraisals, disciplinaries etc.
  • Built company process flow & customer fulfillment/experience flow.
  • Built inventory control management processes, as well as other high level organization processes.
  • Attended networking events; speaking publicly at conferences and setting up booths to promote IMS. Presented company initiatives/goals externally & internally to IMS team/staff.
  • Accountable for estimating (formed/wrote estimates and oversaw all estimating at IMS). Including estimating large projects and coordinating them.
  • Assisted with inventory control/management.
  • Assisted design department.
  • Built and submitted project bids.
  • Helped oversee business operations.
  • Led business development and played critical role in all areas.
  • Other General duties as needed.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

General Manager

Hydrographics
York, England
01.2020 - 10.2020
  • Implemented and evaluated policies/procedures.
  • Quality control of all goods leaving site.
  • Managed all scheduling, organization & improvement.
  • Developed marketing/advertising schemes.
  • Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
  • Trained, managed and motivated employees.
  • Directed successful turnaround by increasing sales by 175%.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Produced employee handbook, job descriptions and workflow plans to formalize operational systems and procedures.
  • Tracked sales to generate reports for business development planning.

Service Manager

DNM Engineering
Wetherby, England
12.2016 - 01.2020
  • Hired, trained and developed staff to drive performance.
  • Reviewed inventory levels and ordered supplies.
  • Improved customer satisfaction ratings.
  • Ensured the smooth delivery of multiple services to a range of national clients, ensuring KPIs were met and service levels were exceeded.
  • Overseen and maintained budget.
  • Managed service department budget and investigated and resolved discrepancies.
  • Forecasted department goals and objectives.
  • Managed scheduled and dispatched technicians.
  • Boosted customer satisfaction scores by rolling out new motivational initiative for staff.

Production Supervisor

Great Northern Envelope (GNE)
Leeds, England
01.2014 - 12.2016
  • Created production schedules (considering deadlines for customer orders and sales forecasting).
  • Utilized production software to coordinate production resourcing and streamline planning/development/manufacturing/sales processes.
  • Allocated resources and controlled inventory by assessing materials stock, monitoring production performance and managing backlogs.
  • Achieved production goals by personalizing SAP production planning and scheduling dashboards.

Production Control Coordinator

Innotech Windows and Doors
Abbotsford, BC
10.2011 - 08.2013
  • Scheduled reasonable completion dates of orders based on date order is received, current lead-time and production capacity.
  • Identified volume requirements for commercial projects, scheduling deliveries and identified processes for the production floor to use the volume of material
  • Documented production volume, materials consumption and quality issues, to keep management well-informed and support proactive planning.
  • Purchased goods to maintain stock and prepare for assembly of Windows and doors.

Education

High School Diploma -

St Mary's High School
Newcastle upon Tyne

Diploma in Public Services -

Newcastle College
Newcastle Upon Tyne

Bachelor of Science - Psychology And Criminology

University Of Sunderland
Sunderland

Skills

  • Staff training and development
  • Team management
  • Highly skilled in sales with proven track record
  • Developing sales pipelines/funnels and sales strategies
  • Highly skilled in marketing Developing websites, social media platforms, developing logos and trademarking branding
  • Estimating
  • Detail-Oriented
  • Contract/Agreement expertise (building & negotiating)
  • Policy/program development
  • Building & implementing processes/procedures
  • Team Recruiting and Onboarding
  • Purchasing and planning
  • Ability to lead Interdepartmental Collaboration
  • Communication skills
  • Calm under pressure
  • Schedule management
  • Networking abilities
  • Leadership and team building
  • Brand-Building Strategies
  • Rapport and Relationship Building
  • Account Management
  • Budgeting and Expenditures
  • Business development

Timeline

General Manager/Prev: Sales and Marketing Manager

Innovative Mining Services
04.2021 - Current

General Manager

Hydrographics
01.2020 - 10.2020

Service Manager

DNM Engineering
12.2016 - 01.2020

Production Supervisor

Great Northern Envelope (GNE)
01.2014 - 12.2016

Production Control Coordinator

Innotech Windows and Doors
10.2011 - 08.2013

High School Diploma -

St Mary's High School

Diploma in Public Services -

Newcastle College

Bachelor of Science - Psychology And Criminology

University Of Sunderland
Jonathon Hodgson