Jonathon Hernandez
Morgan Hill
Summary
Dynamic Talent Management Professional with extensive experience in designing and executing comprehensive initiatives that drive organizational effectiveness and employee development. Proven track record in talent and succession planning, performance management, and fostering an innovative culture through strategic solutions. Adept at aligning talent management strategies with business objectives to enhance performance and advance people priorities.
Overview
15
15
years of professional experience
Work History
Retail Market Manager
Comcast
03.2022 - Current
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Created talent development plans for current employees and built high-performing marketing team.
- Recruited, trained, supervised, evaluated and disciplined retail personnel according to established guidelines.
- Conducted interviews, made hiring decisions matching appropriate skill level to job and evaluated team member performance.
- Actively participated in change management activities by communicating updates regarding process improvements.
Retail Store Manager
Comcast
12.2009 - 03.2022
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Built and maintained strong working relationships with team members.
- Trained and mentored associates to teach daily tasks and procedures.
- Prepared employee performance appraisals, providing actionable feedback.
- Recruited, trained and managed a team of 20+ employees.
Education
Bachelor of Science - Business Administration And Management
University of Arizona Global Campus
01-2023
MBA - Business Administration
University of Arizona Global Campus
Skills
- Strong Ethical Standards
- Stakeholder Engagement
- Change Management Expertise
- Talent Acquisition
- Process Optimization
- Operational Enhancement
- Performance Evaluation
- Candidate Selection
- Conflict resolution
- Human resources standards
- Human resources language
- Healthcare human resources
Accomplishments
- 100% Internal promotion rate
- 90% employee satisfaction rating
- Creation of developmental program
References
References available upon request.
Timeline
Retail Market Manager
Comcast
03.2022 - Current
Retail Store Manager
Comcast
12.2009 - 03.2022
Bachelor of Science - Business Administration And Management
University of Arizona Global Campus
MBA - Business Administration
University of Arizona Global Campus
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