Jonathon Hengen
Regina,SK
Summary
Client-focused Technical Sales Professional offering 4.5 years of providing tailored solutions to customers coupling new and proven technologies to solve old problems from the insights gained over 15 years of industrial electrical experience.
Overview
30
30
years of professional experience
1
1
Certificate
Work History
Industrial Automation: Outside Technical Sales
EECOL
03.2020 - Current
- Continuously improved personal knowledge of evolving technologies and trends through directed and self-directed learning initiatives.
- Leveraged communication skills when presenting complex technical information to various audiences.
- Engaged large and medium clients, other local and nationwide oil and gas, telecom, agricultural, municipal, mining and manufacturing companies to deliver industrial operations technology solutions.
- Participated in trade shows and conferences to expand professional network and increase company visibility within industry.
Foreman/Construction Electrician/Quality Control
IBEW and Others
01.2005 - Current
- Performed and directed the installation, troubleshooting, maintenance, inspection & liaising with customer reps for various electrical components and systems from engineered drawings, field design while adhering to Canadian Electrical Code and customer specifications.
- Mentor apprentices and work partners to help develop skills and knowledge required to be successful in the electrical trade.
- Performed troubleshooting to determine issues and appropriate action to complete tasks and provide quality installations.
- IBEW 2038 | Industrial Electrical Quality Coordinator/Inspector – PCL Industrial Constructors @ CO-OP Refinery Complex, Regina (August 2017 – December 2017; February 2019 - December 2019)
- IBEW 2038 | Industrial Construction Electrician/Foreman/Quality Control Foreman & Lead – Kusy’s Electric @ CO-OP Refinery Complex, Regina (Feb 2011 - September 2013; February 2015 – December 2016; 2018 Shutdown; September 2018 - February 2019)
- IBEW 2038 | Commercial Maintenance and Construction Electrician – SIM Electric, Regina (November 2014 – February 2015)
- IBEW 2038 | Industrial Construction Electrician & Foreman - Aecon Group Inc. @ PCS Rocanville & K+S Legacy Project, Bethune (September 2013 – November 2014)
- IBEW 2067 (Contract) | Power Utility Construction Electrician – SaskPower Regina Area (July 2010 December 2010)
- Oilfield Construction and Maintenance Electrician – Southeast Electric, Carlyle (September 2005 – July 2010)
Material Technician/Lead Hand (Seasonal)
Emeritus Energy
07.2018 - 09.2018
- During an IBEW shortage of work, installed concrete encased duct banks to improve SaskPower's infrastructure to the General Hospital and Regina core.
- Maintained a safe jobsite by strictly adhering to established safety protocols and guidelines.
- Liaised between teams and management to ensure goals and deadlines for projects were achieved.
Web Solutions Consultant - Pure Commissioned Role
Squareflo New Media - Squareflo.com
02.2018 - 03.2018
- Assisting existing customers transition to a new web platforms and market the improved platform to Agricultural and Heavy Equipment Dealers across Canada and USA.
- Performed detailed research of customer business structures to accurately tailor website presentations to their unique needs.
- Cold calling potential customers and educating them about modernizing their websites to help drive their business.
Customer Service and Help Desk Specialist
Various Employers
09.2002 - 09.2005
- Reduced call volume by proactively addressing frequently asked questions through online resources and targeted communications.
- Enhanced customer satisfaction by promptly resolving technical issues and providing clear solutions.
- StarTek, Regina (2003-2005) - Assist customers and other representatives with troubleshooting, bill payments, inquiries, resolution disputes & operation, and sales of cell phones for AT&T and Cingular Wireless.
- Sears Call Center, Regina (2002) - Seasonal Customer Service Representative taking orders from the catalog, suggesting additional items and signing up customers for Sears credit cards.
Other Work
Various Employers
01.1995 - 06.2002
- Greenskeeper/Clubhouse Attendant - Kipling Golf Course
- Custom Computer Assembler - Kipling Computers
- Gas Station Pump Attendant/Cashier - Roluf’s Esso, Kipling
- Dishwasher/Assistant to the Cook - TJ’s Restaurant Windthorst
- Farm hand - Hengen Family Farm
Education
Interprovincial Red Seal - Electrician
Saskatchewan Polytech
Moose Jaw11.2009
High School Diploma -
Kipling High School
Kipling, Saskatchewan06.2002
Skills
- Technical Demonstrations and Trade Shows
- Client Relationship Management
- Cold-calling
- Prospecting
- Consultative Sales and After-Sales Support
- Sales Reporting
- Electrical construction, maintenance and troubleshooting
- Critical thinking and problem solving
- Print reading and markup
- Quality assurance and quality control
- MS Office
Certification
- SCSA Leadership for Safety Excellence
- SCSA SCOT Training Including Generic WHMIS (Replaces CSTS)
- IBEW 2038 Quality Assurance, Control and Management
- IBEW 2038 Industrial/Commercial Fall Arrest
- Occupational Health and Safety Committee Training
Timeline
Industrial Automation: Outside Technical Sales
EECOL
03.2020 - Current
Material Technician/Lead Hand (Seasonal)
Emeritus Energy
07.2018 - 09.2018
Web Solutions Consultant - Pure Commissioned Role
Squareflo New Media - Squareflo.com
02.2018 - 03.2018
Foreman/Construction Electrician/Quality Control
IBEW and Others
01.2005 - Current
Customer Service and Help Desk Specialist
Various Employers
09.2002 - 09.2005
Other Work
Various Employers
01.1995 - 06.2002
Interprovincial Red Seal - Electrician
Saskatchewan Polytech
High School Diploma -
Kipling High School
Personal Development
- Engaged in continuing self-education through good books recommended by personal mentors and coaches.
- Books read and in the library include but are not limited to: "13 Things Mentally Strong People Don't Do" - Morin; "The 7 Habits of Highly Effective People" - Covey; "The Power of the Other" - Dr. Cloud; “Mindset” - Dweck; “How I Raised Myself From Failure to Success in Selling” - Bettger; “Grit” - Dr. Duckworth; “You Win in The Locker Room First: Build a Winning Team in Business, Sports, and Life” - Smith & Gordon; “Extreme Ownership: How U.S. Navy SEALs Lead and Win” - Leif & Babin; “Love & Respect” - Dr. Emerson; “Developing the Leader Within You 2.0” - JC Maxwell; “How to Win Friends and Influence People” - Carnegie; “Crucial Accountability” - Patterson-Grenny-Maxfield-McMillan-Switzler; “The Compound Effect” - Hardy; “The One Thing” - Keller; “The Magic of Thinking Big” - Dr. Schwartz; “Rich Dad, Poor Dad” - Kiyosaki, “The Five Love Languages” - Dr. Chapman, and more…
Similar Profiles
Kaylee KinasewichKaylee Kinasewich
Sales/Receptionist Administrator at EECOL ElectricSales/Receptionist Administrator at EECOL Electric
Abhay AnandAbhay Anand
Senior Representative- Inside Sales at EECOL ElectricSenior Representative- Inside Sales at EECOL Electric
Tammy WeirTammy Weir
Representative-customer Service and Sales at EECOL ElectricRepresentative-customer Service and Sales at EECOL Electric
Michael ZerrMichael Zerr
Hydrovac Swamper at LoneStar EnergyHydrovac Swamper at LoneStar Energy
Gunjan SinghGunjan Singh
Legal Assistant - Immigration at Globe Overseas LegalLegal Assistant - Immigration at Globe Overseas Legal