Highly motivated professional with 16 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Owner General Manager
YVR Used Car Gallery
Coquitlam, BC
04.2019 - 12.2023
Managed daily operations of business, including hiring and training staff.
Developed strategic plans to increase profitability and efficiency.
Identified new opportunities for growth, expansion, and diversification.
Created marketing campaigns to attract new customers.
Negotiated contracts with vendors and suppliers.
Oversaw budgeting and financial management.
Reviewed legal documents related to business operations.
General Manager
Distinctive Collection Aston Martin Bentley of Calgary + Mini Calgary
Calgary, AB
03.2016 - 02.2019
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Conducted regular meetings with senior management team to review progress against established objectives.
Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Assisted in the recruitment process by interviewing potential candidates for open positions.
Recruited, interviewed and hired qualified staff for open positions.
Tracked monthly sales to generate reports for business development planning.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Built and maintained loyal, long-term customer relationships through effective account management.
Designed sales and service strategies to improve revenue and retention.
Delegated work to staff, setting priorities and goals.
Pre Owned Sales Manager
Auto West BMW
Richmond, BC
01.2013 - 03.2016
Developed and implemented sales strategies to increase market share.
Created and presented monthly reports to management on sales performance.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Performed analysis of current processes within the sales department to identify areas needing improvement.
Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
Assisted senior management in developing long-term strategic goals for the company's growth.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Achieved company growth and brand development through market expansion and sales.
Sales Manager
Mercedes Benz Canada
Burnaby, BC
01.2010 - 03.2013
Developed and implemented sales strategies to increase market share.
Created and presented monthly reports to management on sales performance.
Managed daily operations of sales department, including supervision of staff members.
Participated in negotiations with vendors regarding product purchases or contracts.
Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
Ordered New Vehicles
Assisted in closing deals
Education
Bachelor of Arts - Commerce and Business Administration
University of Ottawa
Ottawa, ON
06.2007
Skills
Budget Administration
Administrative Oversight
Business Management
Sales Oversight
Talent Development
Operations Management
Hiring and Staffing
Negotiation
Marketing
Sales Leadership
Business Planning
Contract Management
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Certification
Valid VSA Sales License
Class 5 Drivers License
Multiple Sales Management and leadership training courses
Affiliations
Playing Guitar
Active in Mens Hockey
Regular Volunteer with fundraising with Port Moody Old Timers Association
Spending time with my son Jacques
References
References available upon request.
Timeline
Owner General Manager
YVR Used Car Gallery
04.2019 - 12.2023
General Manager
Distinctive Collection Aston Martin Bentley of Calgary + Mini Calgary
03.2016 - 02.2019
Pre Owned Sales Manager
Auto West BMW
01.2013 - 03.2016
Sales Manager
Mercedes Benz Canada
01.2010 - 03.2013
Bachelor of Arts - Commerce and Business Administration