Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jonathan Ziazi

Rockland,ON

Summary

Motivated and versatile professional seeking employment to leverage and expand skills across various fields. With experience in sales, mechanics, kitchen operations, and eCommerce. Eager to contribute to a dynamic team. Proficient in customer service, technical repairs, food preparation, online retail management, and general workplace organization. Outgoing and dedicated with a strong drive to succeed, aiming to add significant value and support to any team or project.

Overview

3
3
years of professional experience

Work History

Wireless Sales Associate

OSL Wireless
09.2023 - Current
  • Handled customer returns and exchanges professionally, ensuring a positive outcome for both the customer and the business.
  • Achieved consistent monthly sales goals with effective upselling of accessories, warranties, and additional services.
  • Developed creative promotional displays that showcased current offers and captured customer interest at first glance.
  • Demonstrated proficient product knowledge to customers and provided detailed product information.
  • Assisted customers in troubleshooting technical issues, fostering trust and building long-term relationships.
  • Increased customer satisfaction by providing personalized product recommendations and comprehensive information on wireless plans and devices.
  • Demonstrated expert knowledge of wireless products, plans, and features to effectively address customer needs.
  • Accepted and processed payments and purchases for new equipment using POS system.
  • Increased monthly sales 30% by recommending seasonal buy one get one sales, rebates and limited time offers.

Tire and Lube Technician

Mr Lube
03.2023 - 07.2023
  • Kept shop areas neat, clean, and free of safety hazards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Improved customer satisfaction by providing timely and accurate tire and lube services.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Enhanced vehicle performance for clients through comprehensive maintenance checks and fluid replacements.

Prep Cook

Rockland Manor
07.2022 - 02.2023
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.

E-Commerce Specialist

Walmart
03.2022 - 07.2022
  • Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
  • Coordinated with marketing team to create successful promotional campaigns, driving traffic and increasing conversions.
  • Packed orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
  • Delivering the online orders to the customers. Working in this position allowed me to put my strength, legs, communication with customers and patience to work as I would constantly be carrying or bringing out heavy orders such as fridges, tv’s, patios and I always made sure to help our customers the most I could while having great conversations with them.

Kitchen Staff Member

A&W
09.2021 - 02.2022
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.

Education

High School Diploma -

Gisele Lalonde
Orleans, ON
06.2023

1 Year - Business

Algonquin College
Ottawa, ON
04.2023

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Goal-Oriented
  • Sales assistance
  • Customer Relationship Management
  • Customer Needs Assessment
  • Sales Transactions
  • Friendly and Helpful
  • Reliable and Responsible
  • Excellent Written and Verbal Communication

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Wireless Sales Associate

OSL Wireless
09.2023 - Current

Tire and Lube Technician

Mr Lube
03.2023 - 07.2023

Prep Cook

Rockland Manor
07.2022 - 02.2023

E-Commerce Specialist

Walmart
03.2022 - 07.2022

Kitchen Staff Member

A&W
09.2021 - 02.2022

High School Diploma -

Gisele Lalonde

1 Year - Business

Algonquin College

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