Jonathan Zavala
Oxnard
Summary
Proven team player and multitasker, excelled in fast-paced environments at Original Tommy's Hamburgers and In-N-Out Burger, enhancing customer satisfaction through exceptional service and efficient problem-solving. Skilled in cash handling and customer engagement, consistently maintained high cleanliness standards, contributing to positive shopping and dining experiences.
Overview
2025
2025
years of professional experience
Work History
Crew Member
Original Tommy's Hamburgers
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Store Associate
In-N-Out Burger
08.2023 - 07.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Maintained tidy and organized store to comply with cleanliness standards.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
High School Diploma -
Vista Real Charter High School
Oxnard, CA02.2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Cleaning
- Customer engagement
- Flexible schedule
Languages
Spanish
Professional Working
Timeline
Store Associate
In-N-Out Burger
08.2023 - 07.2024
Crew Member
Original Tommy's Hamburgers
High School Diploma -
Vista Real Charter High School
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