Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Jonathan Yeo

Scarborough,ON

Summary

Detail-oriented professional with 10+ years of designing and improving business processes and procedures. Experience with implementing highly technical business solutions to meet requirements while keeping a focus on usability and efficiency by staff. Ability to communicate well in both technical and non technical terms as part of a collaborative approach to project completion.

Overview

16
16
years of professional experience

Work History

Acting ECS Project Manager (E-Builder)

City Of Toronto
09.2023 - Current
  • Track concerns with e-Builder functionality, focusing on business requirements and potential change impact to ECS staff.
  • Track risks along with possible solutions to staff adoption of e-Builder.
  • Review provided vendor schedule noting concerns with timing between workshops and possible impact to quality of project deliverables.
  • Analyze and provide relevant and constructive feedback on multiple technical papers provided by the vendor in relation to implementing ECS business requirements.
  • Assess potential new processes against project scope and budget (number of vendor designed processes outlined in the contract).
  • Create slides several times a month as part of presentations to update senior leadership on project status.
  • Manage list of 35 subject matter experts including onboarding of new staff to the project so they can quickly become active participants in design discussions.
  • Manage and track on average six meeting invites each week for up to twelve staff per meeting.
  • Facilitate multiple requirement gathering meetings, each week, with subject matter experts with the goal of implementing discussed process in e-Builder while making use of new functionality to improve efficiency and mitigate current pain points.
  • Lead weekly design discussions between staff and vendor to ensure the division's concerns and requirements are understood by the vendor.
  • Review vendor provided designs before validating newly created process with ECS staff against business requirements and impact to staff work load.
  • Schedule meeting with different groups in ECS to address concerns or gather information requirement for e-Builder system design as required.

System Integrator 2

City Of Toronto
07.2007 - 08.2023
  • Part of a team that created processes and standards to consolidate, review and correct spatial data, leading to increases in efficiency in the planning and delivery of Engineering And Construction Services (ECS) yearly capital program.
  • Gathered requirements and created the backend FME process of an automated application for generating map images used on public construction notices, allowing for the removal of reliance on Google map images as well as providing a consistent look to map imagery.
  • Part of a team that gathered user requirements and subsequently modernized the aging Daily Work Record Excel program through the creation of a Microsoft Access application. This resulted in improvements to the creation of daily work records for field inspection staff as well improving the accuracy of weekly reports used in the creation of payment certificates.

Education

Co-op Bachelor Of Mathematics -

University Of Waterloo
Waterloo, ON
2006

Skills

  • Extensive experience with Microsoft Office suite of tools including Word, Excel, Power Point, Access and Visio
  • Multiple years of process design experience including requirement gathering with focus on functionality and user experience
  • Great communication skills with the ability to provide complex technical information in terms that can be understood by all levels of staff
  • Completed course in Business Process Model and Notation (BPBN) standard for process and procedure mapping
  • Creative thinking and problem solving skills

Accomplishments

  • 2018 ECSellence Team Stewardship Award for creating an online tool for generating map images used in public construction notices.
  • Letter of commendation in 2013 for work on preparing data for Capital Works Program.

Additional Information

Condominium Board Member for 10 years

• Review and approve contracts for service, maintenance and building construction work
• Participate with other board members in yearly budget planning including long-term planning of the building's reserve fund


Timeline

Acting ECS Project Manager (E-Builder)

City Of Toronto
09.2023 - Current

System Integrator 2

City Of Toronto
07.2007 - 08.2023

Co-op Bachelor Of Mathematics -

University Of Waterloo

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Jonathan Yeo