Michelle Gallerno
Surrey,BC
Summary
Highly organized and meticulous about my work, in the beauty industry as well as a customer service which includes cleaning and management skills. I’m a great communicator and planner also a people person with strong judgment and critical thinking abilities.
Overview
29
29
years of professional experience
Work History
Auxillary Cashier
BC Liquor Stores
01.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Working an on call schedule
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Happy Face Esthetics
My Self
05.2005 - Current
- I have owned and operated my own business since I have graduated in 2005. I currently just work for long time clientele. I provide compensation support for all levels of beauty advising. Opening and closing duties, training and scheduling of new staff.
- Sold lotions, creams and other skincare products.
- Performed face and scalp massages and assisted with body scrubs.
RSMC
Canada Post
08.2024 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and in a team environment.
- Rural Suburban Mail Carrier
Auxiliary Cashier
B.C Liquor Store
04.2015 - 09.2016
- Worked in a great customer service environment. I was a cashier and also carried boxes and stalked shelves.
Traffic Control Flagger
Van Isle
10.2012 - 10.2014
- Removed cones, signs and barricades upon completion of work.
- Collaborated with other flaggers by using hand-held radios to disseminate traffic and safety information.
- Placed warning and detour signs to alert drivers of alternate routes and dangerous driving areas.
- Controlled traffic coming in and out of the terminals of Horseshoe Bay Ferries.
Deli Clerk
Save-On-Foods
04.2011 - 07.2011
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Beauty Advisor
Hudson Bay
05.2009 - 06.2010
- Showed customers how to apply makeup and other products to achieve desired looks.
- Full time beauty advisor at the Elizabeth Arden counter
- Opening and closing duties.
Server/Hostess
All Stars bar and Grill
08.1995 - 04.1998
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Great customer service experience, I served food and beverages.
Education
Diploma - Esthetics
Vogue Esthetics College
05.2005
High School Diploma -
Chatham Collegiate Institute
06.1997
Skills
- I’m skillful and dedicated Employee-Owner with extensive experience in the customer service industry who is an asset to an established and able to support daily operational functions of a business
- Can provide comprehensive support for all levels of beauty advising
- Motivated and enthusiastic, dependable and capable of rapid orientation
- Skilled at assuming responsibility for assignments as an individual or as a team member
Timeline
Auxillary Cashier
BC Liquor Stores
01.2025 - Current
RSMC
Canada Post
08.2024 - 10.2024
Auxiliary Cashier
B.C Liquor Store
04.2015 - 09.2016
Traffic Control Flagger
Van Isle
10.2012 - 10.2014
Deli Clerk
Save-On-Foods
04.2011 - 07.2011
Beauty Advisor
Hudson Bay
05.2009 - 06.2010
Happy Face Esthetics
My Self
05.2005 - Current
Server/Hostess
All Stars bar and Grill
08.1995 - 04.1998
High School Diploma -
Chatham Collegiate Institute
Diploma - Esthetics
Vogue Esthetics College
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