Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jonathan Vasquez

Arvin

Summary

Dynamic manager with a proven track record at Classic Parking Inc., excelling in operations management and team leadership. Enhanced workflow efficiency through strategic process improvements and staff training. Committed to customer satisfaction, resolving disputes effectively while fostering a collaborative team environment. Skilled in decision-making and optimizing performance for superior service delivery.


Knowledgeable in [Parking Operations] with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Overview

16
16
years of professional experience

Work History

Manager

Classic Parking Inc.
11.2013 - Current
  • Supported daily operations by coordinating team activities, duties, and schedules.
  • Assisted in developing process improvements to enhance workflow efficiency and traffic control
  • Collaborated with team members to streamline communication and task execution.
  • Documented issues and contributed to problem-solving discussions for operational challenges.
  • Engaged in training sessions to improve product knowledge and services offered.
  • Adapted quickly to new tools and systems, enhancing overall team productivity.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.

Purchasing Supervisor

Hilton Anaheim
03.2012 - 07.2017
  • Led procurement strategies to optimize supplier relationships and reduce costs.
  • Managed purchasing team to ensure timely and accurate order fulfillment.
  • Developed and implemented inventory control procedures to enhance efficiency.
  • Oversaw the evaluation and selection of suppliers based on quality and performance metrics.
  • Trained staff on procurement best practices and compliance with company policies.
  • Maintained accurate documentation of all procurement activities, ensuring audit readiness at any given time.

Parking Attendant

Grant Parking
06.2009 - 08.2011
  • Managed parking lot operations, ensuring smooth flow and efficient space utilization.
  • Provided customer service support, addressing inquiries and resolving issues promptly.
  • Monitored parking area for safety compliance and maintenance needs.
  • Oversaw cash handling procedures, maintaining accurate records of transactions.
  • Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.

Education

High School Diploma -

Benjamin Franklin High School
Los Angeles, CA

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff management
  • Strategic planning
  • Operations management
  • Project planning
  • Teamwork and collaboration
  • Computer skills
  • Customer relationship management
  • Managing operations and efficiency

Accomplishments

  • Managed a team of [95] staff members in locations like JW Marriott & Ritz Carlton
  • Currently run parking operations at UCLA for special events
  • Involved with parking operations in multiple venues in Los Angeles

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Manager

Classic Parking Inc.
11.2013 - Current

Purchasing Supervisor

Hilton Anaheim
03.2012 - 07.2017

Parking Attendant

Grant Parking
06.2009 - 08.2011

High School Diploma -

Benjamin Franklin High School
Jonathan Vasquez