Jonathan Swayzer
Victorville
Summary
Detail-oriented and reliable professional with experience in both warehouse operations and admissions support. Proven ability to manage high-volume tasks efficiently, from inventory control and order fulfillment to guiding individuals through application and enrollment processes. Skilled in maintaining accurate records, coordinating documentation, and meeting strict deadlines in fast-paced environments. Strong communicator with a customer-focused approach, committed to ensuring smooth operations and a positive experience for both clients and team members. Adaptable, organized, and able to work collaboratively across departments to achieve organizational goals
Overview
13
13
years of professional experience
Work History
Admissions Advisor
Community Christian College
Redlands, CA
09.2025 - Current
- Communicate with prospective students via phone, email and virtual in person meetings.
- Assisted prospective students with application processes and admission requirements.
- Provided accurate information regarding program offerings and financial aid options.
- Conducted follow-up communications to ensure timely completion of enrollment steps.
- Collaborated with academic departments to streamline admissions procedures.
- Responded promptly to student questions via phone, email
- Utilized admissions software to track application statuses and generate reports for review meetings.
- Meet enrollment goals and performance targets.
- Follow up regularly with students to ensure timely completion of admissions requirements.
- Review applications and ensure all required documents are submitted.
Warehouse Operations Supervisor
NFI Industries
Eastvale Ca
12.2021 - 08.2025
- Supervised daily warehouse operations to ensure efficient workflow and adherence to safety protocols.
- Supervise all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion
- Conducted daily pre-shift meetings covering previous shifts productivity, operational problems, forecasting workload and any other pertinent company information
- Assisted with Interviews and hiring.
- Provided regular coaching and constructive feedback on performance, prepares and delivered hourly performance reviews
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Assist with Payroll,Time keeping, and employee policy violations.
- Assisted with audits such as inventory, building and SQF
- Conducted weekly KPI meetings with customers.
- Assigned tasks to team members to complete within designated time frames.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Warehouse Lead
NFI Industries
Perris, CA
03.2015 - 12.2021
- Oversaw daily warehouse operations to ensure efficient workflow and timely order fulfillment.
- Trained and mentored new team members on safety protocols and operational procedures.
- Implemented inventory management systems to improve stock accuracy and reduce discrepancies.
- Coordinated shipping and receiving activities, optimizing scheduling for maximum efficiency.
- Assisted with Unloading and Loading
- Follow up with customers to ensure satisfaction, gather feedback, and maintain strong client relationships.
- Address customer concerns promptly, providing effective and professional resolutions.
- Handle customer complaints with patience and empathy, escalating issues when necessary.
- Performed administrative support tasks including data entry, document filing, and report preparation.
- Maintain accurate records of customer interactions and transactions.
- Assist with general office duties to support daily operations.
Warehouse Forklift Operator
NFI Industries
Perris, CA
08.2013 - 03.2015
- Operated forklift to transport materials efficiently within warehouse environment.
- Conducted safety inspections on equipment to ensure compliance with industry standards.
- Assisted in inventory management by accurately tracking and recording stock levels and conducting cycle counts
- Transported goods between warehouse locations according to shipment and storage needs.
- Use RF scanners to pick and receive the product.
- Operated sit down Forklift/clamp and Manual pallet jack to perform duties.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
- Organized items on racks, shelves and location bays.
- Operated tape machines, scales and label printers to package items correctly.
- Implemented best practices for packaging and labeling products, reducing errors in shipments.
- Collected and packed materials for shipping, inspecting packaging slips for accuracy before departure.
Education
Associate of Arts - Business Administration
Christian Community College
Redlands09-2027
High School Diploma -
Val Verde High
Perris CA06-2007
Skills
- Excellent verbal and written communication
- Time management
- Student counseling
- Ability to build rapport and motivate prospective students
- Warehouse operations
- Administrative support
- Verbal and written communication
- General laborer
- Forklift operation
- Truck loading and unloading
- Microsoft office
- Staff supervision
- Teamwork and collaboration
Timeline
Admissions Advisor
Community Christian College
09.2025 - Current
Warehouse Operations Supervisor
NFI Industries
12.2021 - 08.2025
Warehouse Lead
NFI Industries
03.2015 - 12.2021
Warehouse Forklift Operator
NFI Industries
08.2013 - 03.2015
Associate of Arts - Business Administration
Christian Community College
High School Diploma -
Val Verde High