Jonathan S. Ontivero
Menifee
Summary
Dynamic professional with a strong background in fire suppression and emergency medical response at Patriot General Engineering. Proven ability to enhance team collaboration and ensure safety through effective communication and situational awareness. Recognized for adaptability and leadership in high-pressure environments, consistently delivering exceptional results in customer service and operational efficiency.
Overview
13
13
years of professional experience
Work History
Firefighter
Patriot General Engineering
Lakeside
06.2024 - Current
- Fire prevention, suppression, and EMS services for SDG&E crews at job sites.
- Communicated effectively with crew members while performing tasks to ensure safety for all involved.
- Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
- Worked side by side with the lineman, taught and assisted with groundsman duties.
- Assisted in maintaining clean and safe grounds through regular landscaping tasks.
- Collaborated with team members to execute daily maintenance schedules and tasks.
- Maintained records of work completed each day.
- Worked with supervisors to identify potential safety hazards on the job site.
Server
Mexico Cafe
05.2023 - Current
- Standard Serving responsibilities, as listed below, applying experience from past jobs to ensure customer satisfaction, becoming successful in this business.
Server/Bartender
Rodrigo's Mexican Grill
02.2013 - 05.2023
- Server/Bartender from 2015-present: Onboarded and delivered exceptional client service to 200 customers per shift during peak times.
- Memorized over 100+ menu items and helped guide guests to their ideal dining experience.
- Managed the POS and CRM systems and entered ~50 orders an hour with zero errors.
- Helped train new staff to use the technical systems.
- Excellent time management, comfortable in stressful environments.
- Customer satisfaction driven.
- Comfortable with multiple responsibilities in front-of-house positions.
Physical Therapist Aide
Mangan Physical Therapy
12.2020 - 05.2021
- Learned to apply knowledge acquired in school to assist people.
- Applied heat and cold packs, guided clients to safe workouts, assisted in stretching safely, ultrasound applications, laundry, and helped Physical Therapists with favors in and around the clinic.
Busser
The Cheesecake Factory
11.2018 - 04.2019
- Part of the first group of bussers hired to open the restaurant.
Education
Bachelor - Health Science in Kinesiology
California State University, San Marcos
San Marcos, CA12.2022
General Education -
Palomar Community College
San Marcos, CA05.2018
General Education - Human Anatomy and Physiology, Exercise, CPR
Mount San Jacinto Community College
Menifee, CA05.2017
High School Diploma -
Dana Hills High School
Dana Point, CA06.2012
Some College (No Degree) - Fire Tech.
Palomar Community College
San Marcos, CASkills
- Adaptability
- Fire suppression
- Technical training
- Building Construction
- Groundwork Assistance
- Task Prioritization
- Grounding procedures
- Social Skills
- Problem solving
- Hand/power tool Proficiency
- Team Collaboration
- Effective Communication
- Stress Tolerance and Resilience
- Customer Interaction
- Leadership
- Work Ethic
- Situational Awareness
- Adaptability to stress
- Emergency medical response
- Hazard prevention
- Fire suppression techniques
- Building construction
- Grounding techniques
- Crew assistance
- Hole digging
- Heavy lifting
Hobbies and Interests
- Hiking
- Cooking
- Working out
- Trying new restaurants
- Enjoying and partaking in my social circles
- Playing chess, puzzles, Legos
- Pottery/working with clay
Languages
Spanish
Professional
Timeline
Firefighter
Patriot General Engineering
06.2024 - Current
Server
Mexico Cafe
05.2023 - Current
Physical Therapist Aide
Mangan Physical Therapy
12.2020 - 05.2021
Busser
The Cheesecake Factory
11.2018 - 04.2019
Server/Bartender
Rodrigo's Mexican Grill
02.2013 - 05.2023
Bachelor - Health Science in Kinesiology
California State University, San Marcos
General Education -
Palomar Community College
General Education - Human Anatomy and Physiology, Exercise, CPR
Mount San Jacinto Community College
High School Diploma -
Dana Hills High School
Some College (No Degree) - Fire Tech.
Palomar Community College