Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jonathan Serrano

Ajax

Summary

Seeking for a permanent part-time position where I can utilize my skills, gain further experience, and adapt to new work environments. Aiming to pursue a career in healthcare, with a focus on gaining hands-on experience and progressing toward a long-term role in the field.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Zara
06.2022 - Current
  • Greeting and assisting customers with their inquiries and handling customer concerns in a professional manner
  • Providing excellent customer service skills and ensuring customer satisfaction
  • Maintaining specific zones (shop floor, fitting room, cash desk) keeping everything neat and organized to the customers point of view and by the store’s visual standards
  • Perform in a teamwork environment, ensuring the job gets done efficiently and in a timely manner
  • Administer closing cash duties such as collecting receipts and bookkeeping the company's finances

Merchandiser

Shoppers Drug Mart
05.2021 - 06.2022
  • Following inventory list (picklist) to know what products are needed to be put out on floor
  • Organize backroom product and follow Backroom Inventory Management (BIMI)
  • Providing and delivering medications directly to patients living in residential areas
  • Provide professional customer service
  • Ensuring product displays are neat and well-organized to the customers point of view while meeting the store's standards

Education

Fitness And Health Promotion

Centennial College
Scarborough, ON

High School Diploma -

Monsignor Fraser College
Scarborough, ON
01-2020

Skills

  • Hardworking
  • Reliable
  • Punctual
  • Organizational skills
  • Time management
  • Team worker
  • Problem-solving skills
  • Multi-tasking strength
  • Exceptional customer service

Languages

English
Tagalog

Certification

  • Standard First Aid CPR/AED Level C Certification, Canadian Red Cross - January 2023 - January 2026


  • Food Handler Certificate, ServeWell - March 2021 to March 2026




Timeline

Sales Associate

Zara
06.2022 - Current

Merchandiser

Shoppers Drug Mart
05.2021 - 06.2022

Fitness And Health Promotion

Centennial College

High School Diploma -

Monsignor Fraser College
Jonathan Serrano