Jonathan San German
Fontana,CA
Summary
Dynamic Supply Chain Specialist with proven success at Chint Power Systems Americas in enhancing efficiency through performance metrics and logistics coordination. Skilled in inventory control and customer communication, I excel in problem resolution and team collaboration, consistently improving customer satisfaction and operational effectiveness.
Overview
20
20
years of professional experience
Work History
Supply Chain Specialist
Chint Power Systems Americas
08.2023 - Current
- Developed comprehensive performance metrics to monitor supply chain efficiency and identify areas for improvement.
- Improved supply chain customer satisfaction ratings through efficient problem resolution.
- Provided ongoing support to global logistics teams, ensuring timely shipment of products across borders.
- Established effective communication channels between departments for seamless supply chain operations.
- Maintained optimal inventory levels to meet operational requirements.
- Improved consistency of on-time arrivals through effective logistics management and travel route planning.
- Resolved complex issues regarding material handling, mail distribution and inventory control, to increase profits.
- Revised production schedules to meet dynamic conditions such as supply shortages and backlogs.
- Arrange the shipment from different carriers, FedEx portal.
- Work with warehouse to prepare the daily shipments, inventory control.
- Process the documentation for the shipment (BOL, rate quote, Packing list, other labels…)
- Deal with carries with the shipment issue, such as reconsignment, loss/damage claim, bill charges
- Provide weekly inventory reports to teaminventory analysis /demand status weekly/monthly
- Participate in physical inventory counts and adjustments
- Process and track product returns
- Track and update oversea shipment status to customer operation team weekly
- Answer all customers calls with the shipment status
Record Center Specialist
Access Information
09.2009 - 08.2023
- Received, sorted, and distributed incoming mail and packages.
- Collaborated with team members to develop strategies for improving overall Record Center productivity.
- Route and dispatch transfers of records
- Handle emergency Delivery of medical records
- Assign tasks and manage record center/destruction center team members according to workload, in order to maintain accuracy, ensure security, and meet Access SOP standards and Client Service Level Agreements
- Assist record center/destruction center team members in daily operations through hands on direction
- Promote and enforce safety and security policies and practices. Along compliance with appropriate OSHA safety regulations
- Ensure all team members complete and reconcile their daily activity report
- Help train team members on systems, scanners, workflows and procedures and provide feedback on team member performance, as needed
- Communicate regularly with Operations Manager to notify him of any potential issues,
- Participate in safety and security drills and advise the appropriate manager of any violations
- Travel between facilities when necessary, for training and meetings
- Collaborate and setup daily team meetings
- After-hours emergency support
Aircraft Operation Agent
Delta Global Services, DGS
01.2005 - 08.2009
- Weights and Balance inspection
- Adhere to FAA rules and regulations
- Effectively communicate with Pilots, Air traffic control and flight team
- Assist with day to day operations such as: wing walk, baggage offload
Education
Bachelor of Arts - Criminal Justice
West Wood College
Inland Empire01-2007
Skills
- Supply chain management
- Inventory control
- Logistics coordination
- Performance metrics
- Customer communication
- Team collaboration
- Problem resolution
- Time management
- Customer service
- Computer proficiency
- Complaint handling
- Microsoft Excel
- Follow-up skills
- Return processing
- Warehouse management
- Warehouse operations
- Logistics planning
- Record retrieval
- Team leadership
Languages
Spanish
Native or Bilingual
Timeline
Supply Chain Specialist
Chint Power Systems Americas
08.2023 - Current
Record Center Specialist
Access Information
09.2009 - 08.2023
Aircraft Operation Agent
Delta Global Services, DGS
01.2005 - 08.2009
Bachelor of Arts - Criminal Justice
West Wood College
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