Jonathan Romos
Orangevale
Summary
Results-driven professional skilled in customer engagement and quality control. Ensures food safety and high standards in product presentation, enhancing customer satisfaction in fast-paced settings. Experienced in inventory management and food safety compliance, effectively managing stock levels and training staff to improve operations and customer experiences.
Overview
21
21
years of professional experience
Work History
Bakery Clerk/Produce Clerk/ Bulk Clerk/Cart Clerk/
Winco Foods
Orangevale
11.2025 - Current
- Checked expiration dates on food items to maintain product freshness and comply with safety standards.
- Stocked shelves with freshly made items throughout the day to provide customers with a full selection.
- Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
- Set frozen product according to bakery specifications for the next day.
- Pack ready baked products, label and date items, and display them.
- Closed down bakery by sweeping, cleaning floors, and removing trash to maintain a clean and safe environment.
- Adhered to safety standards when handling hot ovens or sharp knives used in the preparation of baked goods.
- Used digital database to keep records of units and stock moved.
- Stocked produce displays to ensure freshness and visual appeal.
- Maintained cleanliness of work areas, ensuring compliance with health standards.
- Rotated produce items to ensure freshness.
- Managed cash register operations, including cash handling and balancing daily sales.
- Maintained clean and organized checkout area to enhance customer satisfaction.
- Accepted cash and credit card payments, issued receipts and provided change.
- Organized grocery carts for efficient customer access and store flow.
- Maintained cleanliness and orderliness in the cart collection area.
- Collaborated with team members to ensure timely cart retrieval from parking lot.
- Conducted routine inspections of carts for damage or maintenance needs.
- Provided excellent customer service by greeting customers warmly and responding to inquiries promptly.
Lead Barista/ fry cook, set up and tear down tech
Java 2 You
Sacramento
05.2005 - 08.2023
- Led daily coffee preparation and brewing operations for high-volume service.
- Trained new baristas on beverage recipes and customer service standards.
- Managed inventory of coffee beans and supplies, ensuring consistent availability for high-volume service.
- Maintained cleanliness and organization of the café environment for efficiency.
- Assisted customers with menu selections and special dietary
- requests.
- Implemented quality control measures for beverage presentation and taste, maintaining customer satisfaction.
- Collaborated with management team to develop new strategies for increasing sales and profits.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Collected payments and provided accurate change.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Described menu items to customers and suggested products based on stated preferences.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Coordinated repair and maintenance plans with co-workers and supervisors, minimizing downtime during scheduled projects.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Installed new components or replaced defective parts to restore functionality.
- Set up all vendor stands for business
- Packed up vendor stand at the end of the park event.
- Coordinated with park maintenance to establish stand positions and utility connections.
- Performed routine maintenance on all stand equipment to ensure optimal performance.
assistant delivery technician
Sleep Number Corporation
Sacramento
09.2020 - 02.2022
- Delivered and set up sleep number products to customers homes at scheduled times.
- Conducted thorough equipment inspections pre- and post-delivery to ensure optimal functionality.
- Ensured accuracy of orders prior to loading onto delivery vehicle.
- Loaded and unloaded delivery vehicles with packages or freight, ensuring safe and organized transport.
- Operated hand trucks, dollies, pallet jacks, hoists and other material handling equipment as needed.
- Communicated effectively with dispatch personnel regarding route changes or special instructions.
- Completed pre-trip inspections according to established guidelines before beginning routes.
- Checked deliveries for damages and discrepancies, securing necessary signatures on documentation.
- Provided product demonstrations to customers upon delivery.
- Notified customers of delivery delays to proactively manage expectations and reduce support calls.
- Arranged and assembled display beds in various store locations throughout Sacramento to enhance customer engagement.
Education
High School Diploma -
Casa Roble High School
Orangevale, CA06-2003
Skills
- Quality control and food safety
- Health code compliance
- Inventory management
- Coffee preparation and beverage presentation
- Cash register operation
- Customer engagement
- Efficient operations
- Time management
- Performance improvement
- Decision-making
- Adaptability to change
- Excellent memory
Timeline
Bakery Clerk/Produce Clerk/ Bulk Clerk/Cart Clerk/
Winco Foods
11.2025 - Current
assistant delivery technician
Sleep Number Corporation
09.2020 - 02.2022
Lead Barista/ fry cook, set up and tear down tech
Java 2 You
05.2005 - 08.2023
High School Diploma -
Casa Roble High School