Jonathan Rocha
maywood
Summary
Master's student in business analytics with a BS in computer information systems. Expertise in SQL, Tableau, and Power BI, supported by training in predictive modeling and data strategy. Proven ability to translate complex data into actionable insights, seeking a Business Analyst Internship to deliver data solutions that align with strategic objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Supervisor
STARBUCKS
Commerce
09.2022 - Current
- Supervise and lead a team of 6-12 baristas during high-volume shift
- Manage daily operations, including inventory control, cash handling, and performance tracking
- Monitor sales trends and staffing levels to optimize efficiency during peak hours
- Train and onboard new employees, improving team productivity and service consistency.
Audience Analysis Project
The Recording Academy, Global Career Accelerator
01.2025 - 03.2025
- Analyzed real audience and website performance data for Grammy.com
- Conducted data cleaning, grouping, and summarization using Excel and Tableau
- Performed A/B testing and audience segmentation analysis.
- Built interactive dashboards to visualize user behavior and content performance.
- Presented strategic recommendations to improve audience engagement.
Sales Associate
VANS
Commerce
06.2021 - 09.2022
- Providing customer service engagement
- Supported visual merchandising efforts to enhance the shopping experience.
- Operating cash registers and managing financial transactions
Education
Master of Science - Business Analytics
California State University, Los Angeles
Los Angeles, CA05-2027
Bachelor of Science - Computer Information Systems
ARIZONA STATE UNIVERSITY
Tempe, AZ06-2026
Associate of Arts - Computer Information Systems
RIO HONDO COLLEGE
Whittier, CA01-2023
Skills
- Sales monitoring and analysis
- Interactive dashboards
- Data storytelling and visualization
- Calculated fields and advanced functions
- Pivot tables and charts
- XLOOKUP and data blending
- A/B testing and hypothesis testing
- Project management and team leadership
- Data analysis: SQL, advanced Excel, Python/R
Certification
- Tableau Specialist, ASU & Global Career Accelerator, 05/2025
- Excel Specialist, ASU & Global Career Accelerator, 05/2025
- ASU Data Analytics Track, Global Career Accelerator, 05/2025
Projects
Grammys Website Audience Analysis | The Recording Academy Accelerator
- Cleaned and processed website performance data for Grammy.com using Excel and Tableau to ensure data integrity.
- Conducted A/B testing and audience segmentation to analyze user behavior and content performance trends.
- Built interactive dashboards and delivered strategic recommendations to stakeholders to optimize audience engagement.
Timeline
Audience Analysis Project
The Recording Academy, Global Career Accelerator
01.2025 - 03.2025
Shift Supervisor
STARBUCKS
09.2022 - Current
Sales Associate
VANS
06.2021 - 09.2022
Master of Science - Business Analytics
California State University, Los Angeles
Bachelor of Science - Computer Information Systems
ARIZONA STATE UNIVERSITY
Associate of Arts - Computer Information Systems
RIO HONDO COLLEGE