JONATHAN REYES
Chino Hills
Summary
Dynamic Management Analyst with a proven track record at the City of Los Angeles, excelling in budget oversight and HR administration. Adept at data analysis and team leadership, I successfully implemented hiring strategies that enhanced departmental efficiency. Recognized for my problem-solving abilities, I drive process improvements that align with organizational goals.
Overview
9
9
years of professional experience
Work History
Management Analyst
City of Los Angeles
04.2021 - 08.2022
- Main analyst for the Department of Aging, processing Family and Medical Leave requests, budget requests for new positions, and reason accommodation coordinator.
- Provide statistical data and vacancy numbers of special funded positions to the Deputy Superintendent of Buildings II and Chief Management Analyst of the Department of Building and Safety's Resource Management Bureau for the department's annual fiscal budget proposals.
- Workday HR Champion for the Department of Building and Safety. Update up to 1,000 employees' worker schedules, manage sub-organizations, and driver's licenses/auto insurance.
- Lead, coordinate, and implement hiring strategies for the Departments of Building & Safety, Cultural Affairs, and Aging.
- Manage the Records Management Team, which consists of five employees.
- Update weekly hiring sheets, and provide monthly hiring stats for the Department of Building & Safety’s Executive Staff.
- Resolve personnel issues by analyzing information pertaining to personnel policies and employee MOUs.
- Provide administrative support to the Personnel Director and senior staff.
- Targeted Local Hire (TLH) and Alternative Pathway for Part-Time and Exempt Employees (APPTE) Coordinator.
- Client Services III liaison to the Personnel Department and City Administrator's Office for the department’s hiring methods of emergency appointments and in-lieu requests.
- Coordinate and schedule interviews with the use of Neogov. Prepare interview packages of interview questions, ranking sheets, interview shared drives, as well as routing selection letters to the Executive Office.
- Personnel Department, Client Services III Division.
Management Assistant
City of Los Angeles
Los Angeles
04.2021 - 08.2022
- Assisted the payroll section with time tracking, time-off requests, and auditing for the City Clerk’s Office, Mayor’s Office, Council, and Office of Public Accountability.
- Hiring liaison for the Office of the City Clerk by posting new certification listings on NeoGov.
- Processed HR transactions such as hiring, transfers, terminations, salary adjustments in Workday.
- Coordinated and scheduled investigation meetings.
- Records retention of employee personnel documents for the City Clerk’s Office, the Mayor’s Office, the Council, and the Office of Public Accountability.
- Conducted background checks for the Office of the City Clerk’s prospective employees.
- Scheduled fingerprint and medical appointments.
- Coordinated parking requests with the Department of General Services.
- Processed new hires, leave of offices, and transfer appointments in the Ethics Committee Portal for City Council.
- Training coordinator for the Office of the City Clerk, Mayor’s Office, City Council, and Office of Public Accountability.
- COVID tracking liaison.
- Onboarded elected officials for the cyclical rollover in November 2022.
- Assisting with the system convergence from Paysr to Workday.
- Office of the City Clerk, Personnel Department, Client Services III Division.
Process and Logistics Assistant Manager
Markwins International
City of Industry
10.2017 - 04.2021
- Managed merchandising shipments for both the United States and Canadian replacement orders.
- Led creative artwork meetings for 3 cosmetic brands.
- Issued purchase orders to manufacturing vendors.
- Supervised a team of 15 warehouse employees and monitor adherence to company standards.
- Received and process stock into inventory management system.
- Assisted the shipping department with scheduling freight fixture shipments.
- Operated merchandising operations when director is not available.
- Managed the production and delivery timeline of fixtures for 4 different cosmetic brands.
Visual Merchandising Coordinator
Markwins International
City of Industry
05.2016 - 10.2017
- Consulted with marketing or sales staff to determine the type of display to be featured in stores.
- Changed or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
- Arranged displays, merchandise, backdrops, or other accessories, as shown in prepared planograms.
- Negotiated with vendors to procure best prices and quickest service for equipment and supplies.
- Monitored, replenished, and restructured display inventory according to available stock.
Customer Service Representative
Modne Inc
Cerritos
06.2013 - 05.2016
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers in a fast-paced environment.
- Proposed improvements in products, packaging, shipping, service, billing methods and procedures to prevent future problems.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Custodial Guest Service Cast Member
The Walt Disney Company
Anaheim
06.2013 - 05.2016
- Serviced, cleaned, or supplied restrooms.
- Gathered and emptied trash.
- Followed procedures for the use of chemical cleaners and power equipment to prevent damage to floors and displays.
- Cleaned windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.
Education
B.S. - Business Administration - Marketing
University of California, Riverside
Riverside, CA03.2015
Skills
- Delivery and shipping
- Inventory management
- Windows proficiency
- Packaging strategies
- Merchandising planning
- Detail orientation
- Flexibility and adaptability
- Overstock control
- Organizational behavior
- Marketing research and services
- Production and operations management
- Data analysis techniques
- Budget oversight
- Hiring strategies and HR administration
- Records management systems
- Process improvement methodologies
- Employee onboarding processes
- Team leadership skills
- Effective communication skills
- Problem-solving abilities
- Policy analysis
- Operations management
- Test case scenarios
Timeline
Management Analyst
City of Los Angeles
04.2021 - 08.2022
Management Assistant
City of Los Angeles
04.2021 - 08.2022
Process and Logistics Assistant Manager
Markwins International
10.2017 - 04.2021
Visual Merchandising Coordinator
Markwins International
05.2016 - 10.2017
Customer Service Representative
Modne Inc
06.2013 - 05.2016
Custodial Guest Service Cast Member
The Walt Disney Company
06.2013 - 05.2016
B.S. - Business Administration - Marketing
University of California, Riverside