Jonathan Remigio
Ottawa,ON
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
9
9
years of professional experience
Work History
General Service Worker
The Ottawa Hospital
09.2017 - Current
- Followed instructions from supervisor regarding daily job tasks and duties.
- Positively engaged with customers and maintained professional appearance as company representative.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Executed tasks within time and budget constraints.
- Safely and effectively handled wide range of cleaning products and solutions.
- Reported issues to property manager so effective resolutions could be put into place.
- Produced parts and assemblies quickly and efficiently within tolerances.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Supervisor of Operations
Indigo Park
01.2024 - 01.2025
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
Supervisor
Service Master
10.2022 - 05.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
General Labor Worker
Mc Donalds Canada
04.2016 - 09.2017
- Loaded, unloaded and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
Associate of Arts - Graphic Design & Arts
Universidad Mexicana Campus Izcalli
Mexico City, MEX.11.2017
Skills
- Staff Discipline
- Job Assignments
- Processes and Procedures
- Safe Work Methods
- Operational Efficiency and Safety
- Performance Tracking and Evaluations
- Team Assignments
- Supervising Employees
- Perimeter Patrol
- Resolving Complaints
- Optimizing Workflows
- Employee Coaching and Mentoring
Timeline
Supervisor of Operations
Indigo Park
01.2024 - 01.2025
Supervisor
Service Master
10.2022 - 05.2023
General Service Worker
The Ottawa Hospital
09.2017 - Current
General Labor Worker
Mc Donalds Canada
04.2016 - 09.2017
Associate of Arts - Graphic Design & Arts
Universidad Mexicana Campus Izcalli
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