Jonathan Ray
Gatineau,QC
Summary
Analyst with a proven track record in data analysis, adept at preparing comprehensive briefing notes, presentations, and various documentation. Demonstrates a strong capability in collaborating with team members on project initiatives. Possesses a clear and concise writing style and is articulate in verbal communication. Skilled in managing tasks efficiently under pressure to meet tight deadlines. Exhibits a strong capacity for conducting thorough research, coupled with the ability to analyze and integrate information effectively.
Overview
8
8
years of professional experience
Work History
Junior Investment Analyst
Department Of National Defence
03.2023 - Current
- Prepared presentations, data tables, dashboards and other documents for various stakeholders.
- Worked closely with colleagues on multiple projects, efficiently assembling and presenting data under tight deadlines.
- Delivered presentations to various stakeholders, demonstrating proficiency in data analysis and strong communication skills.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Electoral Data Officer
Elections Canada
09.2021 - 03.2023
- Maintained, edited, compiled, manipulated and tabulated data and products.
- Utilized data visualization tools to effectively communicate business insights.
- Disseminated research projects with written reports, articles and presentations.
- Provided technical/operational advice relating to data, systems and products to internal and/or external clients and other system users.
- Documented project constraints business impacts and risks, noting potential impact to organization.
Business Intelligence Analyst Intern
AXA Partners
05.2019 - 09.2021
- Integrated BI assets into Customer Relationship Management (CRM) tasks, improving service personnel's available intelligence.
- Develop tailored reports for all senior management using Microsoft SQL Server Reporting Services (SSRS).
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Collected data from wide-ranging sources, including Databases, Flat files and web services.
Business Continuity Coordinator
AXA Partners
10.2019 - 09.2021
- Completed various business continuity assignments to ensure compliance with International Standards Organization (ISO) regulations.
- Developed and maintained courteous and effective working relationships with colleagues in different countries.
- Completed all reporting, recognizing any discrepancies and addressing them in timely fashion.
- Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
Roadside Assistance Agent
AXA Partners
11.2015 - 04.2019
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences in a fast-paced environment.
- Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
Education
BBA - Business Administration
HEC Montréal
Montreal, QC09.2020
Skills
- Proficient in data collection, manipulation, analysis, and visualization, showcasing extensive experience in data analysis
- Skilled in preparing comprehensive briefing notes and presentations, utilizing tools like Power BI and Office 365 to enhance document quality and effectiveness
- Experienced in conducting thorough research and synthesizing information using tools like SAS, SAP, and Tableau to draw insightful conclusions from data
- Adept at managing high-pressure situations, employing problem-solving and troubleshooting skills to meet tight deadlines
- Demonstrated experience in working collaboratively on project teams, contributing to problem-solving and troubleshooting
- Proficient with various software tools (SQL, Power BI, Office 365, SAS, SAP, PowerShell, Tableau) to support effective written communication
Language Proficiency
FRENCH & ENGLISH
Spoken - Native / Bilingual
Written - Native / Bilingual
Accomplishments
- Developed an automated monthly statistics report on Power BI Server, enhancing data analysis efficiency and reducing manual stakeholder requests.
- Successfully reverse-engineered a VBA macro from an Excel dashboard into Power BI, significantly enhancing visual presentation and functionality.
- Optimized a Power Query connection template, resolving errors due to source data formatting, thereby improving data integrity and reliability.
Timeline
Junior Investment Analyst
Department Of National Defence
03.2023 - Current
Electoral Data Officer
Elections Canada
09.2021 - 03.2023
Business Continuity Coordinator
AXA Partners
10.2019 - 09.2021
Business Intelligence Analyst Intern
AXA Partners
05.2019 - 09.2021
Roadside Assistance Agent
AXA Partners
11.2015 - 04.2019
BBA - Business Administration
HEC Montréal
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