Jonathan Paul
Port Coquitlam,BC
Summary
Proactive Assistant Sales Manager dedicated to handling various tasks with skill and poise. Committed to building talented and successful sales teams through dynamic communication and positive reinforcement.
Overview
21
21
years of professional experience
Work History
Assistant Sales Manager
Airfoam Industries
12.2021 - Current
- Researched and corrected customer concerns to promote company loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
- Recruited and trained high-performing team members, maintaining optimized customer service.
- Aligned team goals and objectives with organizational strategy, aiding business growth.
Senior Sales Coordinator
Airfoam Industries Ltd.
03.2019 - 12.2021
- Manage territory comprised of North East US, Pacific Northwest, and Canada East
- Meet or exceed quarterly sales quota
- Provide NetSuite training and support to the Sales Team
- Attend Industry events through HAVAN, VRCA, etc
- Special projects, as assigned by Management.
Inside Sales Representative
Quad-Lock Building Systems
12.2015 - 03.2019
- Reply and follow up with phone and online leads
- Create custom marketing/sales email campaigns via NetSuite CRM
- Read and understand customer provided blueprints and prepare estimates using Bluebeam/AutoCAD
- Enter and manage orders according to customer's schedule
- Arrange and participate in product training seminars targeted at contractors, builders, and design-build firms.
Sales Representative
Infiniti Floors Ltd.
06.2014 - 12.2015
- Actively sought new clients in developers, contractors, and designers
- Approached various retailers with wholesale opportunities
- Consulted with customers regarding their remodeling needs
- Provided in home measures and estimates
- Prepared marketing materials managed social media pages
- Procured materials from multiple suppliers.
Financial Services Manager
Legacy Auto
01.2012 - 05.2014
- LEGACY AUTO SALES
- Trained sales staff in aftermarket products offered
- Build and maintain relationship with lenders
- Oversaw in-house portfolio, including repossessions, late payments etc
- Ensured customer has a positive buying experience to create repeat business
- Assessed credit applications and find a suitable lender
- Increased dealership profitability by selling back-end products.
Automotive Sales & Marketing
Legacy Auto
10.2011 - 01.2012
- Oversaw day-to-day operations of Service and Detail Shop
- Managed website, and physical vehicle inventory
- Researched pre-owned vehicle market for current pricing trends
- Obtained quotes for marketing materials
- Obtained quotes for mechanical and auto body repair.
Outside Sales Representative
Goodfellow Incorporated
01.2008 - 01.2011
- Provided sampling, pricing, and presentations on products
- Prepared product knowledge presentations to promote new and current products
- Conducted small-group sessions demonstrating proper use of products
- Maintained relationships with customers within sales territory
- Resolved consumer complaints in a manner that satisfies both the retailer and wholesaler
- Received and verified orders via phone, fax, and email
- Checked and verified availability of inventory
- Provided price quotations via phone, fax, and email
- Verified and arranged product delivery dates
- Experienced in year-end inventory control operations.
Inside Sales Representative
Goodfellow Incorporated
01.2005 - 01.2007
- Received and verified order via phone, fax, and email
- Verified availability of physical inventory in multiple branches
- Provided price quotations via phone, fax, and email
- Coordinated delivery for multiple projects.
Warehouse Lead Hand/Labourer
Goodfellow Incorporated
01.2002 - 01.2004
- Prepared and verified orders for shipment
- Scheduled inbound/outbound deliveries
- Processed customer returns/complaints
- Processed payments for COD orders.
Education
Diploma - Business Management
THOMSPON RIVERS UNIVERSITY
Online08.2025
HSD, JOHN OLIVER SECONDARY SCHOOL
Vancouver, BC06.2002
Skills
- Product and Service Sales
- Interdepartmental Collaboration
- Team Recruiting and Onboarding
- Goals and Performance
- Strategy Assistance
- Sales Expertise
- Coaching and Mentoring
- Personnel Training
- Team Management
- NetSuite ERP
- Process and Performance Improvement
- Account Management
Timeline
Assistant Sales Manager
Airfoam Industries
12.2021 - Current
Senior Sales Coordinator
Airfoam Industries Ltd.
03.2019 - 12.2021
Inside Sales Representative
Quad-Lock Building Systems
12.2015 - 03.2019
Sales Representative
Infiniti Floors Ltd.
06.2014 - 12.2015
Financial Services Manager
Legacy Auto
01.2012 - 05.2014
Automotive Sales & Marketing
Legacy Auto
10.2011 - 01.2012
Outside Sales Representative
Goodfellow Incorporated
01.2008 - 01.2011
Inside Sales Representative
Goodfellow Incorporated
01.2005 - 01.2007
Warehouse Lead Hand/Labourer
Goodfellow Incorporated
01.2002 - 01.2004
Diploma - Business Management
THOMSPON RIVERS UNIVERSITY
HSD, JOHN OLIVER SECONDARY SCHOOL
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