Jonathan Montes
La verne
Summary
Motivated Business Management graduate with proven leadership experience as an Assistant Manager, recognized for strong performance and customer service. Experienced in managing daily operations, resolving conflicts, and working in fast-paced environments. Seeking an Assistant Property Manager position to build expertise in property operations and tenant relations, with a long-term focus on real estate investment.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Shoe Palace
03.2023 - Current
- Participated in weekly meetings to review performance metrics, resolve operational issues, and support team efficiency
- Assisted in managing daily store operations and ensuring optimal customer experience.
- Trained and developed team members to enhance product knowledge and sales techniques.
- Implemented inventory management processes to maintain stock levels and reduce shrinkage.
- Analyzed sales data to identify trends and adjust merchandise displays accordingly.
Sales Associate
Shoe Palace
07.2021 - 03.2023
- Engaged customers through product knowledge and personalized service, enhancing shopping experience.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
- Collaborated with team members to achieve sales targets and improve store performance.
Education
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZ04-2026
Skills
- Problem-solving
- Customer service
- Customer experience
- Employee development
- Conflict resolution
- Microsoft Office & Data tracking
- Adaptability
Timeline
Assistant Store Manager
Shoe Palace
03.2023 - Current
Sales Associate
Shoe Palace
07.2021 - 03.2023
Bachelor of Science - Business Management
Grand Canyon University