Jonathan McKinnie

• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Maintained accurate records of service calls and customer interactions for training and accountability purposes.

Carpet and janitorial services company.

Customer service

Deal with hazardous materials

Clean, sanitize and deodorize various buildings and apartments including offices, bathrooms, kitchens, etc.

Follow safety protocols.

• Communicated with coworkers and managers about completed duties.
• Performed cleaning and maintenance duties as directed.
• Greeted guests with warmth and professionalism for friendly, helpful service.
• Completed sweeping, mopping, and window-cleaning.
• Cleaned and organized building areas as required.
• Maintained building exteriors for professional, clean presentation standards.
• Increased workplace safety by immediately reporting potential hazards.
• Stored supplies safely and securely to prevent theft and damage.