Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jonathan McCallan

Toronto,ON

Summary

Attentive Shipper-Receiver with 11 years of experience facilitating shipment of letters and packages to domestic and international recipients, as well as pickup & delivery of internal mail. Highly proficient in mail regulations and shipping procedures. Successful in implementing ways to improve customer service and on-time deliveries.


Experienced in operating automated mail processing equipment to sort incoming and outgoing mail. Proficient in collating, bundling and transferring mail for delivery.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


High level of customer service training and successful in communicating with all levels of staff and members of the public in a professional manner.

Overview

21
21
years of professional experience

Work History

Shipper

Bell Media
01.2018 - 03.2024
  • Responsible for receiving incoming shipments, packages & envelopes for the location, logging said items into the computer system and distributing them throughout the building as necessary; conversely, responsible for sending outgoing shipments to their destinations
  • Public-facing duties included, such as radio/TV prize distribution to prizewinners
  • Also helped other Bell locations across Canada with international shipping requests
  • Provided coverage for Supervisor role when absent or gone home for the day.

Loading Dock Supervisor

Plus One
01.2012 - 01.2018
  • Responsible for 12 staff, first at Commerce Court and later at the prestigious Brookfield Place where I coordinated & delegated the daily workloads of my employees which included: package sorting/pickups/deliveries, event setups/tear downs, traffic management of over 4,000 vehicles per month, document distribution, elevator operation & many other special services duties, including maintenance
  • I was also responsible for staff timekeeping, answering telephone calls & emails, administrative duties relating to work orders and many duties relating to the daily running of the loading docks.

Development Planning Officer

Planning Service, Dept. of Environment
01.2004 - 01.2012
  • Assigned to a busy government regional planning office where I processed planning permit applications from validation of newly-received applications, site inspections, report writing, follow-up correspondence, critical analysis, report presentation and production of final legally-binding planning permit documents
  • Also worked on special project gathering & interpreting citywide data on business zoned land for future policy guidance
  • Also joined the planning enforcement team.

Administrative Assistant - Receptionist

Job Centre, Dept. of Employment & Learning
01.2003 - 01.2004
  • Provided administrative support and covered reception duties for a busy government job seeker's office by assisting both office employee and members of the public requiring assistance
  • Responsible for all administrative elements critical to the successful day-to-day running of the office of 20 employees.

Education

Diploma in Hospitality Plus -

Cert College Dublin

National Certificate in Land Administration & Planning -

Belfast Metropolitan College
01.2007

Skills

  • Handling and sorting mail
  • Package handling
  • Scheduling Deliveries
  • Maintaining equipment
  • Microsoft Office
  • Postal regulations
  • Mail delivery
  • Courier Coordination
  • Post office operations
  • Mailing restriction expertise
  • Deadline-oriented
  • Shipment Preparation
  • Customer Service
  • Dangerous Goods Handling
  • G Driving Licence

Affiliations

  • Ulster Project USA, Volunteer Chaperone and Volunteer
  • Sion Mills Strawberry Fair, Fundraiser and Volunteer, Graphic Artist
  • Scotiabank Waterfront Marathon, Volunteer

Timeline

Shipper

Bell Media
01.2018 - 03.2024

Loading Dock Supervisor

Plus One
01.2012 - 01.2018

Development Planning Officer

Planning Service, Dept. of Environment
01.2004 - 01.2012

Administrative Assistant - Receptionist

Job Centre, Dept. of Employment & Learning
01.2003 - 01.2004

Diploma in Hospitality Plus -

Cert College Dublin

National Certificate in Land Administration & Planning -

Belfast Metropolitan College

Similar Profiles

CREATE PROFILE
Jonathan McCallan